SPEAKING IN SMALL GROUPS

1. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor

2. SPEAKING IN SMALL GROUPS • Small Groups: • Have A Limited Number Of Members • 3 To 12 • Have A Specific Purpose For Meeting KimAlyse Popkave, M.Ed., CMI, CPPC Instructor

3. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Problem-solving Small Group • Formed To Solve A Particular Problem • Involves Many Skills Similar To Those In Public Speaking

4. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • To Be Productive, A Small Group Needs Effective Leadership

5. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Kinds Of Leadership

6. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • No Specific Leader • Any Member Of The Group Can Provide Leadership • At Times, Every Member Of The Group Will Fulfill Leadership Roles

7. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Implied Leader • Might Have Highest Rank In The Group • May Have Most Experience & Expertise On The Topic

8. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Emergent Leader • People Who, By Personality Or Ability, Assume Leadership Roles • Ideally, Will Help The Group Achieve Its Objectives

9. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Designated Leader • Assigned Or Elected • Formal Committees Normally Have A Designated Leader As Chairperson

10. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • 3 Kinds Of Leadership Needs

11. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Procedural Needs • “Housekeeping” Needs Of The Group

12. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Procedural Needs • Include: Organizing Meetings, Setting Agendas, Taking Notes, Preparing Handouts, Etc. • Handled By A Designated Leader Or Designated To A Number Of Group Members

13. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Task Needs • Substantive Actions That Help The Group Complete Its Project

14. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Task Needs • Include: Analyzing Issues Facing The Group, Collecting Information, Keeping The Group On Task, Helping The Group Reach Consensus, Etc. • If These Needs Are Not Met, The Group Will Not Be Successful

15. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Maintenance Needs • Include: Creating A Supportive Environment, Managing Conflict Among Group Members, Helping Group Members Feel Good About Accomplishments, Etc.

16. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Five Responsibilities Of Group Membership

17. SPEAKING IN SMALL GROUPS Hidden Agenda A set of unstated individual goals that may conflict with the goals of the group as a whole. • Commit Yourself To The Goals Of The Group • Align Personal Goals With Group Goals • “Hidden Agendas” Can Be Extremely Damaging To Group Progress KimAlyse Popkave, M.Ed., CMI, CPPC Instructor

18. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Fulfill Individual Assignments • One Advantage Of Working In A Group Is Division Of Labor • Group Effectiveness Depends Upon Individuals Fulfilling Specific Assignments

19. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • No Matter What Other Assignments Each Member Has, The Most Vital Is Listening

20. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Effective Listening Prevents Confusion • Effective Listening Allows Each Group Member To Evaluate The Ideas Of Other Group Members • Effective Listening Establishes A Positive Climate For Discussion

21. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Avoid Interpersonal Conflicts • Personal Disagreements Decrease Group Effectiveness • Disagreements Within A Group Should Be Kept On Task Level, Rather Than On A Personal Level

22. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Encourage Full Participation In The Group • Listen Attentively To Other Group Members • Invite Quiet Members To Speak • Offer Supportive Comments To Other Members

23. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Keep The Group’s Discussion On Track • Make Sure The Discussion Is Proceeding In An Orderly Fashion From One Issue To Another • Make Sure The Group Does Not Make Hasty Or Ill - Considered Decisions

24. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • The Reflective-Thinking Method

25. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor An Effective 5 - Step Method For Organizing Discussion In Problem - Solving Small Groups

26. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Define The Problem • Phrase It As A Question Of Policy

27. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • 4 Guidelines: • Make The Question As Clear & Specific As Possible • Allow For A Wide Variety Of Answers • Avoid Biased Or Slanted Questions • Pose Only A Single Question

28. SPEAKING IN SMALL GROUPS Ineffective: What should be done about fraudulent? More Effective: What should the federal government do to control the activities of fraudulent financial institutions? Make the Question Clear and Specific KimAlyse Popkave, M.Ed., CMI, CPPC Instructor

29. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Analyze The Problem • Pay Special Attention To 2 Questions: • How Severe Is The Problem? • What Are The Causes Of The Problem?

30. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Establish Criteria For The Solution • A Vital Means For The Group To Judge The Appropriateness And Practicality Of Potential Solutions

31. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Generate Potential Solutions • Goal: To Come Up With The Widest Range Of Solutions • Create A Master List Of All Potential Solutions

32. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Select The Best Solution • Assess Each Potential Solution In Light Of The Established Criteria

33. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Select The Best Solution • Try To Reach Consensus • Consensus Decisions Usually Result In Superior Decisions And Increased Unity Within The Group

34. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Presenting The Recommendations Of The Group

35. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Written Report • A paper presenting the findings, conclusions, decisions, etc. of a small group.

36. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Oral Report • Much The Same Content Wise To The Written Report • Delivered By One Member Of The Group • Should Be Approached Like Any Other Speech

37. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Symposium • Consists Of A Moderator And Several Speakers Seated In Front Of An Audience

38. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Symposium • Moderator Introduces The Topic And The Speakers • Each Speaker Delivers A Prepared Speech On One Aspect Of The Topic

39. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Symposium • Should Be Carefully Prepared To Cover All Important Aspects Of The Group’s Project

40. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Panel Discussion • Essentially A Conversation In Front Of An Audience • Moderator Introduces The Panelists An Keeps The Discussion On Track

41. SPEAKING IN SMALL GROUPS KimAlyse Popkave, M.Ed., CMI, CPPC Instructor • Panel Discussion • Panelists Speak Briefly, Informally, & Impromptu • Requires Serious Preparation • Study Topic • Map Out Ideas • Establish Agenda For Discussion