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SMS Integration With Salesforce

This in-depth presentation explores how SMS integration in Salesforce can transform your business workflows. From understanding Salesforce SMS, SFMC SMS, to learning how to send SMS from Salesforce and use it in real-world scenariosu2014this deck covers it all.<br><br>u2705 Discover why SMS is a game-changer for sales, marketing, and support<br>u2705 Learn how to automate, personalize, and scale messages<br>u2705 See how Message Blink simplifies SMS & WhatsApp integration within Salesforce<br><br>ud83dudd27 Whether you're a Salesforce admin, marketer, or business owner, this presentation shows you how to:<br><br>Send SMS through Salesforce

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SMS Integration With Salesforce

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  1. SMS Integration with Salesforce: Boost Engagement with Message Blink A Complete Guide to SMS Salesforce Solutions for Sales, Marketing & Customer Support SASTORM SOFTWARE LLC

  2. Introduction – Why SMS in Salesforce Matters • Salesforce is a leading CRM, but native SMS capabilities are limited. • Modern communication demands instant, direct, and reliable channels—SMS tops the list. • Integrating SMS into Salesforce enables personalized, automated, and real-time communication. • Message Blink brings powerful SMS and WhatsApp functionality natively to Salesforce.

  3. What is SMS Salesforce? • “SMS Salesforce” refers to the ability to send and receive SMS messages directly from the Salesforce CRM platform. • It includes features like contact syncing, message templates, automation, and delivery tracking. • Used across industries—real estate, healthcare, e-commerce, finance—for faster and more effective communication.

  4. Salesforce SMS – Key Advantages • SMS has a 98% open rate compared to ~20% for email. • Messages are usually read within 3 minutes of receipt. • With send sms through salesforce, sales reps can follow up instantly and marketers can automate campaigns. • Better lead nurturing and higher customer satisfaction.

  5. SFMC SMS (Salesforce Marketing Cloud) • Salesforce Marketing Cloud (SFMC) provides SMS marketing tools via Mobile Studio. • Perfect for large enterprises with complex campaign needs. • Includes features like: • SMS journeys in Journey Builder • Geo-targeted messaging • Time-sensitive alerts • But: setup is technical and costly—ideal for enterprise, not SMBs. • Message Blink offers a lightweight, affordable alternative.

  6. How to Send SMS from Salesforce • Salesforce in Sms doesn’t support native SMS out-of-the-box. • To send SMS: • Integrate a messaging app like Message Blink • Choose your contact or campaign list • Use templates or custom messages • Schedule or send immediately • With Message Blink, this process takes just a few clicks!

  7. Send SMS Through Salesforce – Real Use Cases • Popular Business Scenarios: • Retail: Flash sales and discount notifications • Sales: Follow-up with leads after a demo • Healthcare: Appointment reminders • Education: Student onboarding messages • Finance: Payment reminders • Message Blink automates these processes via flows and campaigns inside Salesforce. • c

  8. Why Message Blink is the #1 SMS App for Salesforce • Top Benefits: • Native Salesforce UI – no need to leave your dashboard • Fast deployment – get started in minutes • Scalable – send 1 or 100,000 messages • Affordable – pricing suited to all business sizes • Supports WhatsApp, SMS, and automated conversations • Fully compliant with opt-in/opt-out and DND regulations

  9. How Message Blink Benefits Your Business • Marketing Teams: • Schedule SMS blasts to segmented lists • Automate promotions & flash sale alerts • Sales Teams: • Instant follow-ups to leads • Track SMS open and response history • Support Teams: • Send updates or resolution messages via SMS • Reduce support resolution times with proactive messaging

  10. Get Started with Message Blink Today • Simple onboarding • 24/7 support • Free trial available • Works with Sales Cloud, Service Cloud, and Marketing Cloud • Visit: Marketing Teams: • Schedule SMS blasts to segmented lists • Automate promotions & flash sale alerts • Sales Teams: • Instant follow-ups to leads • Track SMS open and response history • Support Teams: • Send updates or resolution messages via SMS • Reduce support resolution times with proactive messaging • 📧 Email: hello@messageblink.com • Let your messages do the talking—right from Salesforce.

  11. Thank You

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