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Understanding Management Information Systems

Learn about the role and importance of Management Information Systems (MIS) in decision making for businesses. Explore examples and the ethical considerations in software engineering. Discover why MIS is essential for operational success and competitive advantage.

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Understanding Management Information Systems

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Presentation Transcript

  1. BAA 607.301 MIS for MBA Meeting #1 May23, 2014

  2. What is a management information system? • A system that inputs raw data, processes the data into information that is stored and is distributed to management for decision making

  3. Some examples of MIS systems • Customer Relationship Management – CRM • Inventory Management • Medical facility management

  4. Enterprise Information System • An information system based on a suite of integrated information systems that share a common database • Data from different departments are combined into the common database • When data is entered by one process, the data is immediately available to other business processes

  5. Role of MIS in GM Recall • Was GM information systems tracking accidents involving their vehicles? • Was the system able to relate accidents to specific issues with specific vehicles? • Was the system designed to flag fatalities and report these to appropriate management? • Was the system designed to cover up accidents related to defects in their vehicles?

  6. Role of MIS Continues • Did the programmers knowingly participate in building software that might cover up such details? • Was an enterprise information system being used? • Did the legal side of GM inform other areas of the company (engineering, management) in a timely manner?

  7. ACM Code of Ethics for Software Engineering http://www.acm.org/about/se-code

  8. Why are information systems so essential? • Operation excellence • Customer intimacy • Competitive advantage • Improved decision making • Survival

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