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This project addresses the critical factors impacting the wellbeing of aid workers in emergencies, focusing on stressors such as insecurity, heavy workloads, and organizational issues. It explores the psychological and emotional health of humanitarian staff, identifying both situational and personal risk factors that contribute to stress and turnover. Understanding these elements is essential for developing effective support systems that can enhance resilience and promote self-care among aid workers, ultimately improving their capacity to assist communities in need.
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Emergency Capacity Building Project People Issues in Emergencies
Some Factors Affecting the Wellbeing of Aid Workers Understanding and Addressing Staff Turnover in Humanitarian Agencies Humanitarian Practice Network 2006
Situational Factors • Insecurity • Attacks on person • Surrounding poverty and violence • Demanding relations with beneficiaries and local authorities • Health risks or poor facilities
Job related factors • Difficult living conditions • Dislocation – social, cultural, spiritual • Heavy workload • Tense relationships in the team • Job insecurity
Organisational, Management Factors • HR issues in preparation • Management issues (bureaucracy, decision making • Programme roles and objectives (unrealistic or ambiguous) • Sector culture - macho
Personal Risk Factors • Limited contact with home • Pressure from home • Lack of experience • Unrealistic expectations and motivations • Poor self-care behaviour • Psychological history
Behavioural Change The change may be beneficial or harmful! What does Stress do? Emotional Change Cognitive Change stress Physical change
Headaches, chest pains, other physical complaints Tension in shoulders, neck, back, grinding teeth Excessive sleeping or insomnia Stomachache, indigestion, nausea Diarrhea or constipation How the Body Might React:
Racing thoughts, difficulty in focusing Inability to concentrate, inability to recall incident/ events Rigidity, difficulty in seeing options Reduced attention span How the mind might react:
Restlessness, agitation, argumentative Loss of appetite or excessive eating Excessive use of alcohol, drugs, tobacco Promiscuity, sexual dysfunction Uncontrollable laughter, uncontrollable crying Losing things, accident prone How behaviour might change:
Anger, anxiety, guilt Blaming others, negativity Feelings of isolation, sadness Frustration, anxiety Depression, low energy, boredom What feelings might occur:
Stress reaction can be: Immediate Delayed Cumulative Stress
Emotional Trauma • A blow to the psyche that overwhelms the coping mechanisms of an individual or group that often results in stress
Intensity of event Duration of incident Perception of danger Level of exposure Individual profile Coping skills Social characteristics Previous experience Level of Stress is Affected by:
Stress - Coping Mechanisms • Distancing attitude • Black and white thinking • Self-destructive behaviour