SlideServe
Télécharger Obtenir Pro
Menu
Accueil Pro
Préférences
ApparenceLight Aide et commentaires
© SlideServe · v2026

Implementing ISO 9000 Quality Systems: A Comprehensive Guide

miranda-kinney avatar
miranda-kinney
9 diapositives · 255 Views · Nov 19, 2014

This chapter delves into the ISO 9000 series of standards established by the International Organization for Standardization (ISO) in 1946, focusing on quality systems used globally. It outlines the purpose and implementation of these standards, emphasizing senior management commitment, documentation, and internal audits. Key components include policy formulation, procedures, work instructions, and record-keeping, which are essential for effective quality management. The text also discusses the benefits of adopting these quality systems and the registration process with third-party registrars.

Implementing ISO 9000 Quality Systems: A Comprehensive Guide - slide 1
01 / 9Implementing ISO 9000 Quality Systems: A Comprehensive Guide
1 / 17

Télécharger la présentation

Implementing ISO 9000 Quality Systems: A Comprehensive Guide
Une image / un lien ci-dessous est fourni (tel quel) pour télécharger la présentation

Politique de téléchargement : le contenu du site vous est fourni TEL QUEL pour votre information et votre usage personnel ; il ne peut être vendu, concédé sous licence ni partagé sur d’autres sites sans l’accord de son auteur.Le contenu vous est fourni TEL QUEL, pour votre information et votre usage personnel uniquement. Téléchargez la présentation en cliquant sur ce lien. Lors du téléchargement, si vous ne parvenez pas à télécharger une présentation, l’éditeur a peut-être supprimé le fichier de son serveur.Pendant le téléchargement, si vous ne parvenez pas à obtenir une présentation, le fichier a peut-être été supprimé par l’éditeur.

F I N

Plus de contenu associé

Transcription de la présentation

  1. Chapter 9 - Quality Systems Team #2: Cindy Guthrie, Amy Randolph and Robin Tomer

  2. ISO 9000 Series of Standards • ISO 9000 Series of Standards • International Organization for Standardization (ISO) formed in 1946 in Geneva, Switzerland • International standards of quality used by more than 60 countries • ISO 9000, 9001, 9002, 9003 and 9004 • Purpose of a quality system?

  3. Senior management commitment Appoint management rep Awareness Appoint imp. team Training Time schedule Select element owners Review present system Write the documents Install the new system Internal audit Management review Preassessment Registration Implementation

  4. Documentation • Policy - Why, What will be done • Procedure -Who, When, Where • Work instructions - How • Records - Evidence • Document development • 4 tiers of documentation?

  5. Management Responsibility The Quality System Contract Review Design Control Document & Data Control Purchasing Control of Customer Supplied Product Product Identification & Traceability Process Control Inspection & Testing Control of Inspection, Measuring & Test Equipment Inspection & Test Status Control of Nonconforming product Corrective & Preventive Action Handling, Storage, Packaging, Preservation & Delivery Control of Quality Records Internal Quality Audits Training Servicing Statistical Techniques ISO/QS 9000 Elements Exercise

  6. Writing the documents • Keep simple and concise - same format • Should include quality policy and statement and distribution list • All 20 elements should be included - just state if not applicable • Include forms, contracts, etc..

  7. Internal Audits • Done after policies, procedures and work instructions developed and implemented • Internal audit is the system used to make sure systems is being followed and expected results obtained • Objectives of internal audit?

  8. Registration • Assessment of a quality system by a third party, a registrar. 2 Parts: • Selecting a registrar • Registrar Accreditation Board (RAB) • Registration process • Six basic steps

  9. Conclusion/Discussion • Benefits of implementing a quality system?