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This document, authored by Jeff Case, Founder and CTO of SNMP Research, discusses the challenges that vendors face in implementing standard management protocols and MIB objects. It highlights the tendency for vendors to prefer proprietary Command Line Interfaces (CLIs) to secure customer loyalty, often resulting in higher costs and lower benefits for customers. A victim's perspective emphasizes the need for comprehensive, integrated, and standards-based management tools that accommodate multiple vendors and platforms. The paper advocates for the urgent development of proper standard MIB definitions for configuration management, especially in light of new security advancements.
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Internet Management Status Jeff Case Founder and CTO SNMP Research, Inc. +1 865 573 1434 case@snmp.com
Vendor View: • Vendors by default are not motivated to comply with standards by default • Implementing standard MIB objects more difficult than implementing proprietary CLI • Cost higher • Proprietary CLIs lock in customers whereas standards free customers • Benefit lower • Cost/Benefit ratio not in favor of standards, unless … • Vendors will invest in implementing standards completely and correctly if and only if the market requires it, i.e., customers demand it
Victim (Customer) View: • Customers are best served when their management tool sets are • open • multi-vendor / multi-platform • multi-dimensional (fault, configuration, accounting, …) • multi-layer (network, system, application, service, …) • integrated • secure • extensible • scalable • … etc … • That is, standards-based • Proprietary CLI over SSH/Telnet doesn’t cut it
Standards View • Need standard protocols and standards for management information, such as SNMP and standard MIB definitions • Standard MIB definitions for configuration management delayed by lack of prerequisite security • Security now available, now need to develop standard MIB definitions for configuration mgmt • Vendors aren’t completely and correctly implementing and users aren’t deploying the standards they have now, so what’s the point in making more? • Cynic: we should standardize CLI commands?