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Services Career Path

Services Career Path. MS TS BSC. What is a Services Career Path?. The process used by an employee to chart a course within Ricoh Services (BSC, MS and TS) for his or her career path and career development

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Services Career Path

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  1. Services Career Path MS TS BSC

  2. What is a Services Career Path? • The process used by an employee to chart a course within Ricoh Services (BSC, MS and TS) for his or her career path and career development • Involves understanding what knowledge, skills, personal characteristics, and experience are required for an employee to develop his or her career • Can be lateral, or through access to promotions and/or departmental transfers. • Requires the employee to make a plan to obtain what is necessary in each of these areas to carry out his or her career path. • Starts by defining the opportunities available to them……

  3. Management Career Progression

  4. Non-Management Career Progression Technology Services Engineer–11H Technology Applications Specialist H8 Print Support Specialist I/II–6H, 7H Technology Service Technician I/II–6H, 7H Document Specialist–1H,3H Courier--2H On Site Services Specialist –3H Sr. On Site Services Specialist –4H

  5. Managed Services Training Continuum

  6. Managed Services Training Continuum Continued

  7. Managed Services Training Continuum Continued

  8. Technology Services Training Continuum

  9. Technology Services Training Continuum Continued

  10. Technology Services Training Continuum

  11. Technology Services Training Continuum Continued

  12. Technology Services Training Continuum Continued

  13. Technology Services Training Continuum Continued

  14. Technology Services Training Continuum Continued

  15. Technology Services Certifications • Two Certifications: Either A+, Net+, MCTS, or MCSA** AND Security+ Technology Application Specialist • CTT+ * Either Microsoft Certified Systems Engineer or Microsoft Certified Solutions Expert ** Either Microsoft Certified Systems Administrator or Microsoft Certified Solutions Associate

  16. Technology Services Certification Changes and Suggestions • Changes: Add Security+ • Changes: Add Security+ • Changes: Add Security+ Technology Application Specialist • Changes: Added CTT+ FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

  17. Business Services Center Training Continuum

  18. Business Services Center Training Continuum Continued

  19. Business Services Center Training Continuum Continued

  20. Business Services Center Training Continuum Continued

  21. Business Services Center Training Continuum Continued

  22. Business Services Center Training Continuum Continued

  23. Business Services Center Training Continuum Continued

  24. Questions?

  25. Thank You.

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