Creating Critical First Impressions

1. Creating Critical First Impressions Getting off to a Good Start • Source: Mind Tools

2. Be on Time What to do: • Plan to arrive early • Allow flexibility for possible delays How it helps: • It is the first step to creating a great first impression

3. Be Yourself, Be at Ease • Stay calm and confident • Be honest and open • Express your individuality • Follow your own style

4. Present Yourself Appropriately • Physical appearance matters • Take care to dress appropriately • Clean and tidy appearance is a must • Appropriate dressing and grooming help make a good first impression

5. A Word About Individuality “Take pride in whatever it is that makes you different. Individuality is what divides you from the rest.” • You can create a good impression without losing your individuality • Express your individuality appropriately within the context

6. A Winning Smile “Smile and the world smiles too.” • A warm and confident smile will put you and the other person at ease • Don’t go overboard as it can seem insincere

7. Be Open and Confident • Body language and appearance speak much louder than words - Stand tall - Smile - Make eye contact - Greet with a firm handshake • Helps project confidence

8. Small Talk Goes a Long Way • Be prepared with questions which you may have for the person you are meeting. • Try to find out if there is anything in common which you share with the person. • Being prepared is a great way to carry on a good conversation

9. Be Positive • Your attitude shows in everything you do • Always project a positive attitude • Strive to learn and contribute appropriately in an upbeat manner

10. Be Courteous and Attentive • Turn off your mobile phone during meetings & discussions • Give 100% of your attention • Exercise common sense • Preparation helps to get you across the line