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Project Management for Technical Communicators

Project Management for Technical Communicators. Tim Bombosch, PMP bombosch@hotmail.com San Francisco STC June 16, 2004. Project Management for Technical Communicators. Why project management Project management basics Planning your project Next steps Resources. Why PM? Core TC Skill.

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Project Management for Technical Communicators

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  1. Project Management for Technical Communicators Tim Bombosch, PMP bombosch@hotmail.com San Francisco STC June 16, 2004

  2. Project Management for Technical Communicators • Why project management • Project management basics • Planning your project • Next steps • Resources

  3. Why PM? Core TC Skill • How do we define ourselves? • Writers • Technology • Tools • Design • Project Managers?

  4. Why PM? A Few Questions How often do you experience • Quality concessions late in a project? • Delays and other changes because of unplanned changes from your development team?

  5. Why PM? More Questions Are these changes due to poor • Tool or technology skills? • Project management?

  6. Why PM? Sustainable Quality • The best staff and tools do not guarantee quality. • Project shortcomings result most often from poor project management.

  7. Why PM? Project Control Sound project management promises better control over: • Quality • Schedule • Budget

  8. Why PM? Organizational Power • Outsourcing • Negotiation • Strategic value to enterprise • Less conflict, less stress

  9. Basics: Triple Constraints Time Resources Scope/Quality

  10. Basics:Five PM Processes Execute Plan Activity Control Close Initiate Time

  11. Phase Initiate Plan Output Broad plans, specs, estimates, resources Project plan, supporting detail, plan approval Basics: Project Life Cycle

  12. Basics: Project Life Cycle

  13. Basics:Project Baseline Project Baseline is Your Bible • Detailed plan for who, what, where, when, how long, and how much • Requires sign off from all necessary stakeholders • Changes to baseline must be approved by relevant stakeholders

  14. Basics:Project Baseline • Project Baseline is Your Bible • Measure progress against baseline • Variance from baseline requires corrective action

  15. Basics:Project Baseline Project Baseline is Your Bible • Quality = Conformance to requirements. • No gold-plating!

  16. Basics: Projects are Iterative Initiate Plan/Baseline Control Execute Close

  17. Basics:Five PM Processes Execute Plan Activity Control Close Initiate Time

  18. Basics: PMI vs. Hackos

  19. Plan: Info Plan vs. Project Plan

  20. Information Plan • Preliminary budget, schedule, resources • Project goals • Descriptive, not prescriptive

  21. Information Plan Analyze: • Audience • Needs • Tasks

  22. Information Plan Decisions to make: • Media selection • Deliverables

  23. Project Plan: Main Components

  24. Project Plan: First Draft Info Plan Sequence Schedule WBS Duration Est. 1st Draft Resource Planning Cost Est. Budget

  25. Project Plan: Second Draft Other Planning Factors: • Risk • Quality • Change Control • Outsourcing

  26. Project Plan: Approval • May go through several iterative phases before all parties approve • Once approved • Move on to execution and control • Plan is declared the project baseline, requiring strict change control for further amendments

  27. Next Steps: Major Activities Plan Execution Project Control • Status reports • Change control • Approve baseline changes

  28. Next Steps: Major Activities Quality Control • Measure results against requirement quality standards • Qualityassurance testing Risk Management • Monitor risk factors • Make contingency plans

  29. Resources • Project Management Body of Knowledge (PMBOK) • www.pmi.org • UC Santa Cruz Extension • JoAnn Hackos: Managing TechnicalDocumentation Projects

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