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Communicators Communicating

Communicators Communicating. Big ones, Small ones, some as big…. LLU. LLU. LLU. BT. LLU. WLR. WLR. WLR. Just shout?. WLR. WLR. WLR. WLR. WLR. WLR. WLR. Today’s Structure. OFCOM. OTA Executive. UKTA (Trade Assn). FCS (Trade Assn). LLU Commercial.

jared-haynes
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Communicators Communicating

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  1. Communicators Communicating

  2. Big ones, Small ones, some as big…. LLU LLU LLU BT LLU WLR WLR WLR Just shout? WLR WLR WLR WLR WLR WLR WLR

  3. Today’s Structure OFCOM OTA Executive UKTA (Trade Assn) FCS (Trade Assn) LLU Commercial Sits on most for a representing Mainly the large number of small parties Process Development- work shops Number Port Commercial CPS/WLR Commercial Migrations CPS Process NP Process WLR Process Significant Syst. Integrate Info. Tech. LLU Service Management WLR2/3 Contract LLU Contract Scope Bank ODM - WLR FSPA Meeting (Trade Assn) ODM - NP

  4. The meeting round • Confused • Product centric • Overall structure not clear • Duplication • Resource hungry; calendars not joined Information / discussion in silos • Obscure • No cohesive process • No single source of truth

  5. Time Money What’s going on!

  6. Key Wants • Need some ‘admin overhead’ • Central repository • Common address list • Formally recognise terms of reference • Specify reporting lines • Outline publication process • End product lining • Continue harmonisation process • Formalise escalation process Simply Deliver Coherence

  7. Proposed Structure OFCOM FCS Meeting (Trade Assn) UKCTA (Trade Assn) OTA Executive FCS via its constituents Participates at all levels Generally representing smaller Players. Generally the much Larger industry players Commercial Sub Groups Process - Specific product process Scope Bank Service Management ODM Significant Syst. Integrate (IT Group) Migrations Contracts Group Sub Groups LLU WLR

  8. Rationale Single Structure Even if in two parts or back to back, much common Sub groups should report in Scope Bank is implicit in commercial debate -common interest Service Management is a key feed SSIG is really a technicians discuss and common interest – could usefully absorb IT Group Migrations is essentially the ‘customer test’ and should standalone for integrity Contracts should be common interest but sub divide if specialist nature. Scope / CSFs should be defined – so stands alone. ODM is really operational management and should feed Service Management Trade Associations should be in but not of the structure.

  9. Making it happen • Yet another sub group • Tight agenda and workshop • Define / confirm process; issue instructions • Find web site willing to host documentation • Create and publish ‘handbook / guide’ • Create (ideally on line) address list

  10. One Step Forward? • A full and formal governance • - Wholly independent • - Trusted peer • - Involving ALL Participants

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