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Update on Transit in West Kelowna

District of West Kelowna - November 12, 2013 Matthew Boyd – Senior Transit Planner Steve Harvard – Senior Regional Transit Manager. Update on Transit in West Kelowna. Outline. Overview of ridership changes in West Kelowna since 2012 Update on 2014 RapidBus Integration Plan

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Update on Transit in West Kelowna

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  1. District of West Kelowna - November 12, 2013 Matthew Boyd – Senior Transit Planner Steve Harvard – Senior Regional Transit Manager Update on Transit in West Kelowna

  2. Outline • Overview of ridership changes in West Kelowna since 2012 • Update on 2014 RapidBus Integration Plan • Update on RapidBus construction timelines • Next steps moving forward

  3. September 2012 Service Changes • Extension of RapidBus from Queensway Exchange to Westbank Town Centre • Truncation of #21 Glenrosa route at Westbank Town Centre (previously route travelled to Queensway Exchange) • Expanded weekday evening service to/from Queensway exchange on the #20 Lakeview and #24 Shannon Lake • Service reductions to better match demand / achieve savings on: • #20 Lakeview • #21 Glenrosa • #24 Shannon Lake • #25 East Boundary • #27 Horizon • #28 Smith Creek • #29 Bear Creek

  4. March 2012 September 2012 Before/After

  5. Scheduled Revenue Hours

  6. Since September 2012 • Improved service reliability of the 97 RapidBus (Spring 2013) • Improved connectivity of local routes to 97 RapidBus and Westbank and Stevens Exchange (Spring 2013) • Introduced higher capacity Vicinity buses to West Kelowna to reduce overcrowding (September 2013)

  7. *Based on data collected by Automated Passenger Counters. **No information for #29 Bear Creek in 2011 ***Does not include 97 RapidBus

  8. *Based on data collected by Automated Passenger Counters. **Does not include 97 RapidBus

  9. *Based on data collected by Automated Passenger Counters and includes ridership in City of Kelowna and Westside

  10. *Based on data collected by Automated Passenger Counters **97 RapidBus ridership includes an estimate of the Westside ridership only (does not include ridership in the City of Kelowna)

  11. *Based on data collected by Automated Passenger Counters **97 RapidBus ridership includes an estimate of the Westside ridership only (does not include ridership in the City of Kelowna)

  12. Conclusions • Ridership has dropped slightly since service changes in September 2012 • Routes that had significant reductions experienced drop in ridership • RapidBus on the Westside gaining increasing popularity • Opportunity to further develop connectivity of local network to RapidBus to yield more ridership • Final integration of RapidBus to new infrastructure in 2014 should yield increased ridership

  13. 2014 RapidBus Integration Plan

  14. 2014 RapidBus Integration Report Objectives • Maximize access to the RapidBus • Improve local bus service • Optimize cost of delivery • Minimize duplication of service • Local bus routes provide local bus service • Leverage benefits of new infrastructure

  15. Fall/Winter 2013 • Reviewing impacts of the Fall 2013 schedules • Update Councils on RapidBus Integration for 2014 • Construction underway for RapidBus projects • Complete RapidBus Integration Plan and Communication & Consultation Plan

  16. Communication & Consultation Plan • Primary Objectives: • To make people aware of the proposed changes • To obtain user and student feedback • To ease implementation of the service changes • Actions Include: • Participation at the Mayor’s Youth Forum • Website information that invites input and feedback • Email neighborhood associations, seniors groups, youth groups, chamber of commerce, etc. • Interior bus ads • Bus Operator word-of-mouth • Print advertising • DWK and WFN communication tools (newsletters and social media) • Mail drop to affected businesses and residnets

  17. April 2014 • Regular seasonal reductions (U-Pass) • Rider’s Guide Produced (April 2014 – September 2014) • Gordon Drive and Richter RapidBus Stations officially open • 97 RapidBus running time to be reviewed

  18. September 2014 • Regular seasonal re-instatements • Improve service reliability, address overcrowding and optimize service • Opening of Boucherie Mountain Transit Exchange, Westbank Transit Exchange, Butt Road Station and integration of services. • Potential introduction of #5 Gordon Drive service in Kelowna • Potential Re-alignment of route #11 to service KGH and introduction of alternative service on Sutherland • Potential upgrades to Queensway Exchange • Rider’s Guide produced (September 2014 – April 2015)

  19. RapidBus Transit Exchanges & Stops

  20. Westbank Exchange DRAFT

  21. Boucherie Mountain Exchange DRAFT Route 97 (to Westbank) Route 97 (to UBCO) 24 Shannon Lake 25 East Boundary 27 Horizon 20 Lakeview & 29 Bear Creek 97 RapidBus Route 20, 24, 25, 27, 29

  22. Butt Road RapidBus Station DRAFT 25 East Boundary 97 RapidBus new routing 97 Rapid old routing Discontinued RapidBus Stop

  23. Westside Road RapidBus Station DRAFT 29 Bear Creek Potential Future routing 97 RapidBus

  24. Construction Timeline *Subject to change

  25. Information Technologies • Transit Priority measures • Passenger information displays at stations (e.g. next bus arrival) • Passenger information on vehicles (next stop annunciation, route map)

  26. Next Steps • Complete RapidBus Integration Plan that summarizes detailed service changes • Establish critical path to September 2014 implementation • Execute the Communication and Consultation Plan • Update Councils in Spring 2014 • Integrate services in September 2014 • Monitor service changes

  27. Matthew Boyd – Senior Transit Planner (matthew_boyd@bctransit.com) Steve Harvard – Senior Regional Transit Manager (steve_harvard@bctransit.com) Thank You

  28. Appendix – DRAFT 2014 Route changes

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