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Annual General Meeting

BT Group plc. Annual General Meeting. July 2006. Sir Christopher Bland. Chairman. Group turnover. £19.5bn. 6% / 3% (1). Profit before tax (2). £2.2bn. 5%. Earnings per share (2). 19.5p. 8%. Free cash flow. £1.6bn. 8% (3). Full year dividend. 11.9p. 14%. Net debt. £7.5bn.

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Annual General Meeting

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  1. BT Group plc Annual General Meeting July 2006

  2. Sir Christopher Bland Chairman

  3. Group turnover £19.5bn 6% / 3% (1) Profit before tax (2) £2.2bn 5% Earnings per share (2) 19.5p 8% Free cash flow £1.6bn 8% (3) Full year dividend 11.9p 14% Net debt £7.5bn 5% 2005/6| financial headlines (1) Underlying excluding cuts in mobile termination rates, Albacom and Infonet (2) Before specific items (3) Excluding receipts from disposals

  4. Operational highlights of 2005/6 • 8million Broadband connections • New wave revenues now one third of total business • Investment in 21st century network • Regulatory settlement – launch of Openreach • Continued targeted acquisitions – Atlanet, Cara, Total Network Solutions

  5. Board changes

  6. CorporateSocial Responsibility

  7. Total pence Years ended 31 March 15 11.9 10 10.4 8.5 6.5 5 2.0 0 2002 2003 2004 2005 2006 Dividends

  8. Ben Verwaayen CEO

  9. BT’s vision To be dedicated to helpingcustomers thrivein a changing world

  10. Consistent strategy Helping our customersthrive in a changing world Defend traditional Improved service Price innovation Reduce costs/improve margin Aggressive and creative marketing Grow new wave Networked IT services Broadband Mobility 21st Century Network Consistent delivery

  11. Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 % 5.0 4.0 3.0 2.0 1.0 0 (1.0) (2.0) 2005/6 2004/5 2002/3 2003/4 Revenue| strong underlying* growth * 2002/3 growth is adjusted to take account of Concert unwind * 2004/05 and 2005/6 excludes impact of mobile termination and revenues from Albacom and Infonet

  12. Consumers | a broadband centric service provider What do consumers want?Simple, high quality services; clear pricing; value for money What is our strategy?Broadband-centred convergent services; a service culture Examples of new services:High definition voice; BT Vision; BT Fusion; WiFi cordless phones; 8Mb broadband

  13. 2002 2006 Coverage 60% 99.7% BT Wholesale DSL Price £30.00 £8.40 per month Take-up 200k 8 million Speed 512kb up to 8Mb BT Yahoo! Home Monitoring Internetaccess and email Home Networking Openzone BT Retail Services Broadband Talk IT Manager BT Fusion Broadband Britain

  14. High DefinitionVoice BT Fusion Communications BT Vision Music Entertainment Digital Vault Home Monitoring Manage Life Broadband| our services Centred on the Home Hub Bringing it all together

  15. Small and medium businesses |a partner for change What do businesses want? Personalised, localised service; reduced complexity;improved productivity What is our strategy?Being an IT partner; BT Local Business Examples of new services:Networked IT services; OneBill; BT Fusion for enterprise

  16. Wireless cities Wirelessconnectivity Car parkmonitoring Personalsafety Remoteworking Mobility | convergence is here 42% growth in revenue year on year to £292m Converged products and servicesFusion, Onebill, Openzone

  17. Wholesale customers | convergent network solutions What do Wholesale customers want?High quality service, reliable delivery;equality of service/price What is our strategy?Providing managed network solutionsfor fixed and mobile operators Examples of new services: 21CN based services; BT Movio

  18. Corporates | growing around the world What do corporates want?Enterprise-wide solutions; a one-stop shop;reliability and security What is our strategy?Providing global reach with local presence;building long-term customer relationships Examples of new services:Converged wireless portfolio;sector specific propositions

  19. Motor industryAtlanet Retail NSB, BT Expedite & dabs.com Reach Infonet, Albacom, KDDI joint venture Financial Services Radianz WAN & LANsCara, Skynet & TNS Networked IT services | enhancing our capabilities Bringing it all together

  20. £Bn 7 CAGR 6 + 49% 5 + 83% 4 3 2 + 24% 1 0 2002/3 2003/4 2004/5 2005/6 Revenue| new wave growth accelerating Mobility & Other Broadband Networked IT Services

  21. Pence Years ended 31 March 20 19.5 18.1 16.9 15 14.4 10 9.0 5 0 2002 2003 2004 2005 2006 UK GAAP IFRS * From continuing activities Basic earnings per share*

  22. Strategy built around convergence & innovation Strong momentum with track record of delivery SIXTEEN quarters of EPS growth NINE quarters of revenue growth FIVE quarters of improvement in EBITDA trend Consistently successful in competitive & dynamic markets New wave now accounts for a third of group revenue Networked IT services provider of choice Positive operational trends will continue Growing revenues, profits & dividends Bringing it all together

  23. BT Group plc Annual General Meeting July 2006

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