Download
1 / 13
130 likes | 132 Vues
This module provides an overview of the eligibility criteria and default enrollment process for the Peak Day Pricing program. Learn how to identify eligible customers and understand the default notification letters and options.
E N D
Course Map Module 1 Overview Module 2 Eligibility & Default Enrollment Module 3 Billing Overview Module 4 Affirmed & Optional Enrollment Module 5 Opt Out & Un-enrollment Module 6 Updates
Objectives • At the end of this module, you will be able to: • Define eligibility criteria. • Identify customers who are eligible for default. • Describe the PDP Program default process.
Eligible Customers • Customers who meet eligibility criteria may participate in PDP as early as May 1, 2010. • Electric Commercial, Industrial, and Agricultural. • Active or Pending SA. • MV90 meter (billed through ABS) or SmartMeter™ device with interval data (SM Read or SM Billed). • Cannot be participating in another Demand Response Program.
Eligible Customers • SA meets eligible rate criteria: A1TOU, A6, A10TOU, E37, E19, E20,AG4C, and AG5C. • Cannot be part of a Community Choice Aggregation (CCA) or Direct Access (DA). • Cannot be Transitional Bundled Service (TBS). • SA does not have a Landlord Agreement.
Default Customers • Starting March 1, 2010, system will identify SAs eligiblefor default with the following criteria: • Commercial and/or Industrial • Current rate is A10, E19, E20, or E37 • 3 consecutive months of demand equal to or greater than 200 kW in the previous 12 month period or • All commercial customers currently enrolled in SmartRate or Critical Peak Pricing (CPP) • Agricultural • Current rate is AG-4C or AG-5C • 3 consecutive months of demand equal to or greater than 200 kW in the previous 12 month period or • Currently enrolled in SmartRate or Critical Peak Pricing (CPP)
Default Customer Process • A default notification letter will be sent two full bill cycles (60 days) in advance of the default effective date. Includes default effective date, last date to opt out, default rate, options, and ENPs. • A second default notification letter (30 days) with the same information as the first letter will be sent one bill cycle in advance. • NOTE: • This second letter will only be sent if the customer did not affirm or opt out afterreceiving the first letter.
Default Customer Process • The letters direct customers to visit www.pge.com/PDPChoice if they would like to submit a request to opt out or affirm. • If the customer does not contact PG&E prior to the default effective date, they automatically will be placed on the PDP program with the rate, options, and ENP(s) displayed in the default letters.
Default Options • Customers receive default options based on historical usage. Default options include: • Event Duration • Event Day Frequency • Rates • ENP • Reservation Capacity (if applicable) • Customers may accept their default options or change them. • These default options are displayed in the customer’s notification letters, the PDP script, and the DRAAG screen. • Customers can find additional information at www.pge.com/PDPChoice.
Customers who have been defaulted will have a PDP Alert showing at least 1 Pending SA. Identify Default PDP Customer • An alert will display in CC&B identifies • customers with a defaulted SA.
Knowledge Check • Which one of these features is not a characteristic of Default customers? • a) Will receive 2 default notification letters. • b) Has 12 months of interval data. • c) Has a SmartMeter™ meter or MV90 meter. • d) Has 3 consecutive months of demand greater than or equal to 100 KW. d) 3 consecutive months of demand greater than or equal to 100KW is incorrect. Customers must have 3 consecutive months of demand greater than or equal to 200KW.
Summary • Now that you have completed this module, you will be able to: • Define eligibility criteria. • Identify customers who are eligible for default. • Describe the PDP Program default process.
