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Enhancing Community Engagement and Moderation in Virtual Worlds

Explore the innovative approach to community engine moderation in virtual worlds. This guide discusses the migration of prototypes to a website, linking Community Engine users and Terian's groups. We delve into user characteristics, group memberships, and the award system for fostering engagement. Key issues include controlling inappropriate content, spam, bullying, and trolls, both in text and worlds. Solutions involve prevention strategies, text categorization, DIY modifications, and human intervention, ensuring a safer and more enjoyable community experience.

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Enhancing Community Engagement and Moderation in Virtual Worlds

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Presentation Transcript

  1. Three Topics • Worlds • Tweaking of Community Engine • Moderation

  2. Worlds • Moving Prototype to website • Linking to CE users and Terian’s Groups

  3. Tweaking • Users • Following • Characteristics • Unlocked Sims • Group Membership • Award System • Requests (Connections)

  4. Moderation The Problem • Potential for inappropriate content • Spam • Bullying • Trolls • Possible in both text and worlds

  5. Moderation The Solution • Prevention • May prevent legitimate content, aims to eliminate harassment • Discouragement • Allows for less accuracy, aims to guide users away from harassment • Detection • Only found after posting, aims to minimize period of harassment

  6. Moderation The Solution • Text categorization • Do it myself • Modify Rails plug-ins • Bayesian classifier, regexps, multiclass SVMs • System structuring • Human intervention via “flagging” • “Ignore this person” button (scratch)

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