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Open For Business. Kathryn Preece Environmental Health Practitioner. What Changed?. Head of Service National Indicators Scores on Doors Corporate Priorities Better Regulation Agenda Regulators Compliance Code. Regulators Compliance Code. Inspections and Other Visits. Economic Progress.
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Open For Business Kathryn Preece Environmental Health Practitioner Smart Service Delivery in Challenging Times
What Changed? • Head of Service • National Indicators • Scores on Doors • Corporate Priorities • Better Regulation Agenda • Regulators Compliance Code Smart Service Delivery in Challenging Times
Regulators Compliance Code • Inspections and Other Visits • Economic Progress • Risk Assessment • Advice and Guidance • Information Requirements • Compliance and Enforcement Actions • Accountability Smart Service Delivery in Challenging Times
Who Interacts with Businesses at NWLDC? Communication Sustainability Business Rates Environmental Protection Business Continuity Food Safety Development Control Business Health & Safety Building Control Town Centre Partnership Licensing Waste Service Leisure Services Procurement Smart Service Delivery in Challenging Times
What Difference Have We Made? • Open for Business Brand • Business Advice Day • Specific Leaflet Range • Calendar • Web Pages • Single Database • Business Opportunities Smart Service Delivery in Challenging Times
Who Else Interacts with Businesses in NWL? Business Link Environment Agency Revenues and Customs Business Various Trade Bodies Federation of Small Businesses Health & Safety Executive Trading Standards Fire Service Chamber of Commerce Police Smart Service Delivery in Challenging Times
North West Leicestershire Business Engagement Partnership • NWLDC • Trading Standards – Leicestershire County Council • Leicestershire Fire and Rescue • Federation of Small Businesses • Leicestershire Chamber of Commerce • Business Link Smart Service Delivery in Challenging Times
NWLBEP Key Objectives • Reducing the regulatory burden on businesses • Identifying and sharing examples of good practice • Improving the way in which regulators are perceived • Providing advice and guidance to businesses Smart Service Delivery in Challenging Times
NWLBEP Key Objectives (Cond’t) • Share intelligence across partner organisations • Support joint inititives ensuring effective and efficient use of resources • Consult local businesses on developing polices and initiatives Smart Service Delivery in Challenging Times
NWLBEP Key Objectives (Cond’t) • Seek to understand each other’s roles and responsibilities • Seek to co-ordinate regulatory activity Smart Service Delivery in Challenging Times
So What Have We Actually Done? • Pro-Support Signposting Scheme • NWL Business Consultative Forum • Action Plan • Joint Working Project Smart Service Delivery in Challenging Times
What Do Our Partners Think? It ‘s provided us with an opportunity to understand how we are perceived – LFRS It has given us an understanding of what others do – TS We believe in working together to support local businesses and this has helped us to do that – Business Link Smart Service Delivery in Challenging Times
So is this smart service delivery? Smart Service Delivery in Challenging Times
What next? Smart Service Delivery in Challenging Times
Any Questions? Smart Service Delivery in Challenging Times
For more information please contact Lee Mansfield Environmental Health Manager NWLDC lee.mansfield@nwleicestershire.gov.uk 01530 454610 Smart Service Delivery in Challenging Times
For more information please contact Kathryn Preece Environmental Health Practitioner 07833 469520 preeces@ntlworld.com Smart Service Delivery in Challenging Times