The Flight Dispatcher or the FOO Flight Operations officer

1. The Flight Dispatcheror the FOO (Flight Operations officer) In Europe By EUFALDA ( European Federation of Airline Dispatchers Associations )

2. EUFALDA Flight Dispatchers are the best kept secret of an airline. Whether a flight can be performed - in operational and technical terms - depends on a number of factors: wind, weather at destination and en route, navigation aids and equipment, airport facilities, the aircraft`s technical condition and performance, fuel uplift needs and a lot more. The flight Dispatcher`s job is to coordinate all these variables to ensure that flight operation is conducted as safely and economically possible . ������������������������������������� Flight dispatchers are the heart of an airline. They are the main liaison to the cockpit crew. He/she is the person authorized by the appropriate authorities or airlines to exercise Operational Control, Flight Planning, and In-flight Assistance. Especially in Europe the flight dispatcher also executes slot coordination between actual flights and Eurocontrol, i.e. the Central Flow Management Unit in Brussels/Belgium.

3. FOO in Europe The Flight Dispatcher in Europe can do Proactive Dissemination by Flight Dispatch of Critical Information to the Flight Deck BUT

5. The local CAA and the Airliners

6. The symptoms We could have prevented accidents like this!

7. The symptoms cont�d And this, especially if the a/c would have had ACARS or similar installed!

9. Tools Flight Dispatch is a noble art! Flight Dispatch is a Diplomatic service! Why??? We support the Pilots Nobody talks about it, not even the Pilots! EASA don�t know about us!

10. Tools We do a perfect job considering what we have, but with better tools we could do an even better job! This is i.e. one of the tools!! ACARS or similar communication system Should be a MUST for all passenger aircrafts.

11. Time zones and the Flight Dispatcher versus technology The worst thing for me coming back from the States or Canada is setting the timebarre correct on my watch! How do you do it when you have to adjust the time some 15years backwards?????

12. New Times New tools in Europe Back to the Noble Art of Flight Dispatch! Take a look of next picture, which could have been from some reality show in TV. But it�s not!! It is a thing performed every day in some parts of the world but definitely not in Europe!

13. 13 B757 JFK - MCO Aircraft Commander made one mistake. Failed to refuse the reroute issued by ATC. (He did immediately contact his dispatcher.)B757 JFK - MCO Aircraft Commander made one mistake. Failed to refuse the reroute issued by ATC. (He did immediately contact his dispatcher.)

14. 14 Two aircraft in the vicinity B727 @ FL330 B767 @ FL330 Recommendation to climb/descend or alter route of flight Suspend meal service/store galley carts Ensure passengers are in their seat. Minimize the risk of passenger or crew injury.Two aircraft in the vicinity B727 @ FL330 B767 @ FL330 Recommendation to climb/descend or alter route of flight Suspend meal service/store galley carts Ensure passengers are in their seat. Minimize the risk of passenger or crew injury.

15. 15 MD-88 MLU - ATLMD-88 MLU - ATL

16. 16 B727 DFW - MIA ATC is tasked to separate IFR traffic from other IFR traffic. Aircraft Commander made two mistakes: One-Assumed the ATC reroute would consider meteorological conditions and impact on the probability of the flight reaching its destination. Two-Failed to contact the dispatcher to immediately discuss the proposed reroute.B727 DFW - MIA ATC is tasked to separate IFR traffic from other IFR traffic. Aircraft Commander made two mistakes: One-Assumed the ATC reroute would consider meteorological conditions and impact on the probability of the flight reaching its destination. Two-Failed to contact the dispatcher to immediately discuss the proposed reroute.

17. What is a Flight Dispatcher ? In some countries they are Licensed! Licence means that the local CAA has issued a License after the FOO has completed school with the same theoretical knowledge as Pilots, i.e. in 1/Rules & Regulations! 2/Navigation Jet Aircraft! 3/Meteorology incl. high altitude! 4/Application! 5/Instruments and performance! Is a License important?

20. License or Certificate I have a license to drive a car, but I can very well drive it just as good without the license! (responsible?) It seems that EASA don�t want to recognize the Flight Dispatcher in E.U! Why step backwards? Why downgrade the whole E.U. in stead of doing an upgrade?

21. Staff in Hot dog stands need licence in E.U. Why shouldn�t we? We make flight plans acc.to rules and regulations!We are responsible for the various limitations acc. The MMEL. We want to be responsible for our job, assure that the Pilots are aware of not discussing flight procedures with just anybody, and especially not the �Sausage-man�

22. Training of Flight Dispatchers Must establish single set of requirements to operate as a Single Market Free movement of labour not feasible until knowledge and training requirements are defined Establish Minimum Training Standards Establish Uniform Training Schools Honour minimum level of training as defined in the ICAO Training Manual Doc. 7192 Move toward Harmonization between the FAA/EASA

23. What an Effective Flight Dispatch System Does

24. License or Certificate! We can Reduce pilots workload and fatigue by providing up to date information and doing some tasks which the pilot will not have to do. An effective flight dispatch system improves operational processes and information to the crew and fits into the philosophy of the safety management system (SMS) We want to be responsible!

25. Questions? Thank You.

26. Thank�s for your attention! Jan H�hne VP. EUFALDA : European Federation of Airline Dispatchers Associations Question can be addressed to: jan.hoehne@eufalda.org or jhohne@ifalda.org