Seminar in Global Supply Chains

1. Seminar in Global Supply Chains ISyE 6340 January 9, 2012

2. Class leaders • Dr. John Bartholdi • ISyE 202 • John.Bartholdi@gatech.edu • Pete Viehweg • ISyE 202 • pviehweg@bellsouth.net

3. Agenda Course purpose Course description Introductions Course requirements Discussion 3

4. Course purpose To broaden our understanding of many different supply chains and their components through tours, presentations and in-depth classroom discussions. 4

5. Secondary Benefit To aid you in focusing on areasthat interest you for further study or future employment. 5

6. Also… To learn how to gain meaningfulinformation when walking throughan industrial operation. 6

7. Course Description • M W (F) 10:00–11:30, IC 213 • MS SCE course; letter grade • Check the class website often for changes • http://goo.gl/Z9NLv • Tours • Sites of key players in North American or global supply chains • Seminars • Professionals, faculty • Class discussions • Project

8. Introductions Origin Background, academic & otherwise Interests What you hope to gain from this course Name tags 8

9. Tours (information updated on web) Jan. 11 Wal-mart SuperCenter Jan. 26 Currey & Company Feb. 1 Snapper (Briggs & Stratton) Feb. 6, 8 MODEX Feb. 13 Kia Manufacturing Mar. 5 Walgreen’s Mar. 7 Ciba Vision DC Mar. 28 Wal-mart food DC 9

10. If a picture is worth a thousand words…

11. A tour is worth a thousand pictures

12. Complementary to other classes • In class, you learn abstraction, modeling, thinking and theories • In tours, you see flows, processes, clutters, human issues, complex relations

13. Challenges • Distractions • Movement: Forklifts, conveyors, trucks • Noise • Space limitations • Attitudes • Appearances • People from the same tour get very different perceptions

14. What one should do • Dress appropriately • “Corporate casual” • Long pants • No open-toed or high-heeled shoes • Representatives of Georgia Tech

15. What one should do • Stay alert and pay attention • Make sure everyone can see and hear • Keep an open mind • Do not limit yourself to your own or guides’ perspectives • Keep criticism constructive or keep it within the class. • Most companies do something right to stay in business. • Each has room for improvement. Do not think the status quo is the “best” way, as some hosts might argue.

16. Tour process • Tour leader assignment • Selected student leaders for each tour • Pre-tour activities • Tour activities • Guided discussion • Follow up process

17. Pre-tour responsibilities • Everyone • Review company website for basic familiarity • Tour leaders • Communicate pickup time to the class (from Joene Owen) • Pick up gifts for host(s) from Joene Owen or Meka Wimberly in SCL

18. On tour • Everyone is expected to participate • Help with the logistics, note-taking • Leaders: • establish contact with host on site • get host’s business card or other contact info • coordinate note-taking • represent the group in thanking the host and presenting SCL gift • Everyone: be focused, punctual, and considerate

19. After the tour • Usually in the next class period: • Leaders coordinate discussion in class • Find other supporting information such as journal articles, books, etc. to enhance discussion • Within a week after the tour: • Leaders send a letter to thank the host. • Consolidate any further questions for the host. • Deliver to instructors, not to the host

20. Guided discussion • Very important to help everyone to understand better • The audience: fellow students on the same tour • Objectives: • Review, digest and enhance learning • Capture everyone’s impressions and ideas • Understand strengths/weaknesses, niche in the supply chain • Everyone must participate !!!

21. Visiting speakers • Industry and academic representatives presenting interesting and pertinent information about particular supply chain areas

22. Presentations (information updated on web) • Currey & Company • Rail & Intermodal • Container shipping • Industrial real estate development • Global food supply chains • Corporate transportation • Supply chain IT • UPS in Asia • Cotton farming & Mitumba • Logistics consulting 22

23. Project Currey & Company • Same groups as last semester • Listen to presentation to help identify problems • Pay attention for improvement opportunities during tour • Each group pick an element of their supply chain needing improvement • Follow-up visit(s) • Recommend improvements (BRIEF report, possibly a presentation) 23

24. Visiting speakers Questions: • Ask lots of pertinent questions • Make sure they concern the issues at hand • Want presenter to be able to finish • Save questions about other issues for the end of the presentation • They’re not here to recruit !!!

25. Grading • 50% participation in tour and discussions • Every tour, every class • Opinions, your experiences, etc. • Includes coordinated reading, etc. from syllabus • 10% professionalism • 30% technical merit of project • 10% report writing

26. Activities in the near future • Wednesday, 11 January • Tour Wal-Mart Super Center • Bus departs at 9:15 AM from Hemphill Avenue • Preparation: Read Wal-Mart material from syllabus, calendar • Pickup times will vary for subsequent tours !!! 26

27. Tour pickup point Bus pickup – 9:15AM, Hemphill Avenue - John Patrick Crecine Residence Hall You are here 27

28. Tour pickup point 9:15 AM ! ! ! 28

29. Wal-mart 29

30. Wal-mart Our Purpose:We Save People Money So They Can Live Better 30

31. Wal-mart 31

32. Wal-mart 32

33. Wal-mart • Michael T. Duke • BS in Industrial Engineering, GA Tech, 1971 33

34. Potential Wal-mart Questions • What is the annual sales volume of this store vs. others? • (Is this considered a small, medium, or large store)? • How many SKUs in the store? • Are they all delivered via Wal-mart trucks? • If not, what other methods? • What frequency? • For Wal-mart deliveries: • From where?  (Wal-Mart DC?  Which one?  Others?)   • As pallets?  How many?  Any mixed pallets? • What are the receiving hours? • How many trucks per day? • How long to unload a truck? • What is the schedule for Wal-mart truck deliveries? 34

35. Potential Wal-mart Questions • When do you restock the shelves? • How long from receipt until product is on the shelves, available for sale? • Does the store have any responsibility for inventory management (SKU ordering, etc.)? • If so, what is the time from order submission to receipt? • What sort of seasonalities most affect you? • What do you do with discontinued/obsolete SKUs? • Is any inventory kept in the back room? • Any local input to the store plan-o-gram? • Who decides on special promotions - what items, displays? • How often does the product offering change? 35

36. Potential Wal-mart Questions Do all items have Wal-mart specific labels/barcodes prior to arrival, or do some have to be labeled on-site? Any use of RFID within store? How are you experiencing the economic slow-down?  How are you dealing with it? How large is the workforce? What is the turnover? How do you schedule? How do you track worker productivity? 36

37. Questions, comments? 37