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Define Discipline

Positive Discipline: How to Resolve Tough Performance Problems Quickly...and Permanently Based on the book Positive Discipline by Eric Harvey and Paul Sims. Define Discipline. Discipline: Training that develops self-control, character, or orderliness and efficiency. Workshop Objectives.

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Define Discipline

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  1. Positive Discipline:How to Resolve Tough Performance Problems Quickly...and PermanentlyBased on the book Positive Discipline byEric Harvey and Paul Sims

  2. Define Discipline Discipline: Training that develops self-control, character, or orderliness and efficiency.

  3. Workshop Objectives • Show how a punishment approach to disciplinary problems is counterproductive. • Explore and practicethe steps in using positive discipline. And back at your office… • Confidently use the proven strategy of positive discipline to intervene, solve, and prevent disciplinary problems in your own departments. • Encourage employees to take personal responsibility for their behavior.

  4. Steps Towards Positive Discipline

  5. Step 1: Identify the Problem Separate facts from judgment and opinion. • Facts are observable. • Judgments and opinions are subjective.

  6. Sample Statements • You are expected to complete and submit your daily production reports before leaving for the day. vs. • You’ve caused a lot of problems on the second shift because of your lazy attitude towards production paperwork.

  7. Step 2: Analyze the Severity • Determine the impact. • Determine the consequences. • Check past practices. • Decide what type of discussion is appropriate.

  8. Step 3: Discuss the Problem • Describe the gap between actual and desired performance • If no agreement is reached, describe impact • If no agreement is reached, describe consequences • After gaining agreement, ask: • What specifically will you do? • What might prevent you from doing what you’ve • agreed to? • Will you do it? • Thank the employee and end on a positive note

  9. Gaining Agreement Describe Problem Ask for Agreement Gain Agreement ? Summarize and Document the Discussion yes Discuss Solution Terry no Describe Impact Ask for Agreement Gain Agreement ? Summarize and Document the Discussion yes Discuss Solution Marie no Describe Consequences Ask for Agreement Summarize and Document the Discussion Gain Agreement ? yes Discuss Solution Mike no Mandate Compliance

  10. Step 4: Document the Discussion • Describe the problem. • Describe the history of the problem. • Summarize the discussion, including what the employee agreed to do.

  11. Step 5: Follow-Up to Monitor Results If the problem HAS been resolved: • Thank the employee for living up to their commitment. • Use positive reinforcement and recognition as the best ways to build and maintain superior performance. If the problem has NOT been resolved: • Find out why and act quickly and appropriately. • Look for alternative solutions. • Use factual justification for further action.

  12. Workshop Summary • Identify the problem • Analyze the severity of the problem • Discuss the problem • Document the discussion • Follow up to monitor results

  13. Leadership Leadership is the art of getting someone else to do what you want done because they want to do it. ~ Dwight D. Eisenhower

  14. Positive Discipline

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