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Break out of your comfort zone and collaborate with your community to meet their needs. Embrace transparency, engage with users, and empower champions. Learn from e-Patient Dave.
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Pillbox:Guerilla Project Development David Hale, Project Manager National Library of Medicine david.hale@nih.gov pillbox.nlm.nih.gov Information contained in this presentation solely reflects the opinions of the presenter and should not be inferred to represent those of any organization or agency
Get out of your office, silo, comfort zone. Spend time with your users, customers, citizens.
Communities will not give you what you want. They will show you what they need.
To an organization that is not open and transparent, social media is like the Internet wearing a scary mask.
If you build it with them,they are already there • Leave the silo • Engage your community • Ask for help • Built with your customers • Give up control of the message • Allowed champions to carry your banner
Pillbox:Guerilla Project Development David Hale, Project Manager National Library of Medicine david.hale@nih.gov pillbox.nlm.nih.gov Information contained in this presentation solely reflects the opinions of the presenter and should not be inferred to represent those of any organization or agency