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This report explores the shadowing process implemented over four weeks at a large FE college with over 140 teaching and support staff across multiple sites. Focused on managers, Learning Support Assistants (LSAs), and tutors, the initiative aimed to improve staff collaboration and progression opportunities. Despite barriers such as staff sickness and logistical challenges, the outcomes revealed strengthened relationships, increased input from LSAs in planning stages, and a rise in relevant Continuing Professional Development (CPD) opportunities. The experience underscores the importance of support staff in enriching learner experiences.
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Size and Scope • Over 140 teaching and support staff within our School • Staff spread over 5 main sites • 25+Community based sites • Sites are based from Nottingham City Centre to North Nottinghamshire
Process of Shadowing • 3 groups identified managers, LSAs and tutors • Staff identified to shadow support workers • Staff timetabled for shadowing • Shadowing undertaken over a period of 4 weeks • All aspects of learner’s experience shadowed • Results collated from questionnaires
Barriers to Shadowing • Staff cover • Internal buses service/ taxis provided • Greater focus on ICT • Used multiple staff to complete • Favours and persuasion • Staff sickness • Logistical issues • Communication • Time frame • Reluctant staff
Results • Developing relationships between staff • Developing real progression opportunities for LSAs • Increased input at planning stage for LSAs • Shadowing to be incorporated in LSA observations • Staff rooms to included team LSA workers • Increase in relevant CPD for LSAs