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Understanding Consumer Choices: Goods, Services, and Ethical Considerations

In today's market, consumers face crucial decisions when buying goods and services. Recently, my family purchased six types of goods, including electronics, clothing, and food, as well as six services like internet and car repair. When choosing, we considered factors like quality, price, and ethical sourcing. For example, buying organic food felt like value for money due to its health benefits, whereas we felt that the new phone service lacked value due to poor customer support. This highlights the importance of informed consumer choices and ethical considerations.

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Understanding Consumer Choices: Goods, Services, and Ethical Considerations

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  1. You are a consumer • Write a list of six types of goods and six services that your family has bought recently • What did you need to consider when choosing these goods and services? • For one of those goods and one of those services say whether you think you had value for money and say why or why not Resource 2B – I am a Consumer and Pressure Groups (KS4) Slide 1 of 9 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum Last updated: 09//03/04

  2. How important is it:- • to think about what countries the goods you buy come from? • to consider whether the workers who produced the goods are paid fairly or work in comfortable conditions? • that food is produced organically? • that food is genetically modified? Resource 2B – I am a Consumer and Pressure Groups (KS4) Slide 2 of 9 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum Last updated: 09/03/04

  3. Would you … • spend extra for a product if you thought it provided better conditions and pay for the workers in .. • the Third World? • the UK, Europe or USA? • Explain why you feel that way Resource 2B – I am a Consumer and Pressure Groups (KS4) Slide 3 of 9 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum

  4. A Pressure Group is an organisation that aims to change the behaviour of a business or the Government if they feel they are acting unreasonably, unethically or interfering with people’s rights Examples of Pressure Groups: Environmental groups Animal Rights Activists Local people campaigning that a factory reduces pollution Pressure Groups Resource 2B – I am a Consumer and Pressure Groups (KS4) Slide 4 of 9 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum Last updated: 09/03/04

  5. Pressure Groups Most pressure groups campaign very successfully with peaceful means such as lobbying MPs, writing letters to the paper, petitions, non-violent demonstrations Resource 2B – I am a Consumer and Pressure Groups (KS4) Slide 5 of 9 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum

  6. The Consumer Association is a pressure groupThey produce the magazine “Which?” to help people make informed consumer choices and ensure producers are made aware of any problems with their products Resource 2B – I am a Consumer and Pressure Groups (KS4) Slide 6 of 9 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum

  7. Groups of customers at a shop can be pressure groups Resource 2B – I am a Consumer and Pressure Groups (KS4) Slide 7 of 9 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum

  8. A Group Activity You are members of a consumer pressure group who want to influence the activities of a local supermarket Resource 2B – I am a Consumer and Pressure Groups (KS4) Slide 8 of 9 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum Last updated: 09/03/04

  9. Group Activity • Discuss and decide what the circumstances of your complaint could be • Choose a name for your pressure group • Plan a peaceful campaign and produce the supporting documents – e.g letters, petition sheets, posters Resource 2B – I am a Consumer and Pressure Groups (KS4) Slide 9 of 9 Hampshire County Council – Consumer Education Project within the Citizenship Curriculum

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