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Cumbria Quality of Life Survey 2006 Cumbria Headline Report

Cumbria Quality of Life Survey 2006 Cumbria Headline Report. Part 1: Key findings. Key findings (1). Levels of satisfaction with the local area are high – 88% of residents say they are satisfied.

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Cumbria Quality of Life Survey 2006 Cumbria Headline Report

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  1. Cumbria Quality of Life Survey 2006 Cumbria Headline Report

  2. Part 1: Key findings

  3. Key findings (1) • Levels of satisfaction with the local area are high – 88% of residents say they are satisfied. • Residents perceive the County as a relatively safe place to live – 21% say they feel unsafe in their local area outside after dark. This compares with around three in ten people nationally (British Crime Survey 2005/6). • Levels of volunteering are above average, with a third saying they have volunteered in the last twelve months, compared to national survey data showing around a quarter of people volunteering nationally (Ipsos MORI Social Issues Omnibus, 2006).

  4. Key findings (2) • A strong sense of community cohesion is evident – two thirds of residents say they feel they belong to their community and trust most people locally. Half of residents believe people in their neighbourhood are able to influence local decision-making by working together. • Many residents are keen to have more of a say in Council decisions, with two in five giving this view, compared to around one in five residents nationally (source: Ipsos MORI research for the DCLG). • Broadly speaking, residents think service delivery in the local area is good. Satisfaction is particularly high with libraries, parks and green spaces, fire and rescue services, hospitals and local GPs.

  5. Key findings (3) • Improving the availability of activities for teenagers, access to affordable decent housing and road and pavement repairs are residents’ top three priorities for their local area. • Liveability issues are an important driver of residents’ satisfaction with the local area, as illustrated by the finding that those residents (one in five) who believe their local area has got worse in recent years give liveability issues as their main reason for this view. This is consistent with recent analysis published by Ipsos MORI suggesting that ‘physical capital’ has a clear relationship with quality of life in Britain. • In this context, improving the cleanliness of streets, road and path maintenance and dealing with litter are likely to drive up satisfaction with the Council among residents.

  6. Key findings (4) • Anti-social behaviour (ASB) is a key concern for residents – and most do not feel well informed about what is being done to combat it. Addressing ASB issues visibly, and communicating to residents that action is being taken, will be important challenges for the Council and partner agencies dealing with ASB in Cumbria. • While residents are broadly satisfied with local service delivery, the services or facilities they are most dissatisfied with are the availability and quality of dentists, public toilets and the availability of suitable housing.

  7. Guidelines for interpreting the survey data

  8. Interpretation of the data • A sample, not the entire population of Cumbria, has returned a survey questionnaire. All results are therefore subject to sampling tolerances, and not all differences between percentages are statistically significant. As a guide, when comparing Cumbria against the districts there needs to be a difference of 6 percentage points for that difference to be statistically significant. • Data have been weighted to the known demographic profile of the area from the 2001 Census and to account for relative differences in the population size of districts. • Where percentages do not sum to 100, this may be due to computer rounding, the exclusion of ‘don’t know’ categories, or it being possible to give multiple answers to that question. • In this headline report, reference is made to ‘net’ figures. This represents the balance of opinion on attitudinal questions, and provides a useful means of comparing the results for number variables. For example, if 40% of residents are satisfied and 25% dissatisfied, the ‘net satisfaction’ figure is +15 points.

  9. Part 2: Liveability in Cumbria

  10. Quality of Life Q Thinking generally, which of the things below would you say are most important in making somewhere a good place to live? Cumbria QoL 2003/04 Cumbria BVPI % Top ten mentions Level of crime Health services Affordable decent housing Education provision Clean streets Job prospects Access to nature Public transport Wage levels/cost of living Shopping facilities Base: QoL 2006: 2,133 Cumbria residents; 1,137 BVPI 2003/04 residents

  11. Improvements to the local area Q And thinking about this local area, which of the things below, if any, do you think most need improving? Cumbria 2003/04 Cumbria BVPI % Top ten mentions Activities for teenagers Affordable housing Road/pavement repairs Job prospects Public transport Traffic congestion Wage levels/cost of living Clean streets Health services Level of crime Base: 2,133 Cumbria residents; 1,137 BVPI 2003/04 residents

  12. Importance vs. need for improvement % Most important The level of crime Health services Affordable decent housing Education provision Clean streets Job prospects Access to nature Wage levels and local cost of living Shopping facilities Public transport Parks and open spaces Level of traffic congestion Activities for teenagers Cultural facilities Level of pollution Road and pavement repairs Race relations Facilities for young children Community activities Sports and leisure facilities % Most need improving Base: 2,133 Cumbria residents

  13. Satisfaction with local area Q Overall how satisfied are you with your local area as a place to live? Don’t know/not stated Very satisfied Not at all satisfied Not very satisfied Fairly satisfied Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  14. Satisfaction with Cumbria and districts Q Overall how satisfied are you with your local area as a place to live? ±% Net satisfaction Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  15. Changes in local area Q On the whole, do you think over the last 3 years your local area has got better, got worse or stayed the same? % Better % Same % Worse Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  16. Comments about local area Q Why do you say the local area has got worse? Most frequent responses: Environment (17%) Transport (10%) Crime and safety (9%) Further responses: Children/young people (7%) Housing and business development (6%) Local amenities and facilities (4%) Community (2%) Other negative comments (6%) Q Why do you say the local area has got better? Most frequent responses: Community (5%) Local amenities and facilities (3%) Environment (2%) Further responses: Crime and safety (2%) Housing and business development (2%) Other positive comments (6%) Base: 2,133 Cumbria residents

  17. Influence over decision-making (1) Q To what extent do you agree with the following statements?‘I can influence decisions that affect my local area’ Strongly agree 1% Not stated Strongly disagree Agree Disagree Neither/nor Base: 2,133 Cumbria residents

  18. Influence over decision-making (2) Q To what extent do you agree with the following statement?‘I can influence decisions that affect my local area’ % Agree % Disagree Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  19. Interest in the Council and decision-making Q Which of these statements below comes closest to your own attitudes towards your district and county council? I’m not interested in what the council does, or whether they do their job I’m not interested in what the council does as long as they do their job I like to know what the council is doing, but I'm happy to let them get on with their job I would like to have more of a say in what the council does I already work for, or am involved with, the council Don’t know/not stated Base: 2,133 Cumbria residents

  20. Involvement with the Council (1) Q Which of these statements below comes closest to your own attitudes towards your district and county council? All those agreeing with: ‘I would like to have more of a say in what the council does, and the services it provides’ Gender Male Female Age 16-34 35-54 55+ Working status Working Not working Base: 2,133 Cumbria residents

  21. Involvement with Council (2) Q Which of these statements below comes closest to your own attitudes towards your district and county council? All those agreeing with:‘I would like to have more of a say in what the council does, and the services it provides’ Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  22. Part 3: Community and Safety

  23. Attitudes to neighbourhood Q To what extent do you agree with the following statements? % Disagree % Agree By working together people in my neighbourhood can influence decisions that affect their neighbourhood In my local area people from different backgrounds get on well together (e.g. race, disability, social group) I trust many or most of the people locally I feel I belong to my local area Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  24. Time spent on voluntary work Q If you have volunteered during the last year, roughly how many total hours have you volunteered, on average, per week? Less than 2 hours 2-5 hours 6-9 hours 10-13 hours 14 hours plus Base: All those who say they have volunteered in the last year (781)

  25. Fear of crime Q How worried are you about being a victim of any type of crime in your local area? % Worried % Not worried Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  26. Having been a victim of crime Q Have you been a victim of any type of crime in the past 12 months? % ‘Yes’ Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  27. Perceptions of safety in local area (1) Q How safe or unsafe do you feel in your local area, i.e. the area within 15-20 minutes of your home? ±% Net safe Outdoors after dark Indoors after dark Outdoors during the day Indoors during the day Base: 2,133 Cumbria residents

  28. Perceptions of safety in local area (2) Q How safe or unsafe do you feel in your local area, i.e. the area within 15-20 minutes of your home? ±% Net safe outdoors after dark Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  29. Change in local area with regard to crime and safety Q In terms of crime and safety, do you feel in the last 3 years your local area has got better, worse or stayed the same? % Better % Same % Worse Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  30. Anti-social behaviour (1) Q How much of a problem do you feel that the following are in your local area? % Not a problem % A minor problem % A serious problem Parents not taking responsibility for the behaviour of their children Teenagers hanging around People not treating other people with respect People using drugs People dealing drugs People being drunk or rowdy in public places Crimes against your property Base: 2,133 Cumbria residents. Note: the chart does not include don’t know or not stated responses

  31. Anti-social behaviour (2) Q How much of a problem do you feel that the following are in your local area? % Not a problem % A minor problem % A serious problem Noisy neighbours or loud parties Deliberate rubbish/wheelie bin fires Door step crimes Abandoned or burnt-out cars People being attacked because of skin colour, ethnic or religion People sleeping rough Base: 2,133 Cumbria residents Base: 2,133 Cumbria residents. Note: the chart does not include don’t know or not stated responses

  32. Tackling anti-social behaviour Q How well informed do you feel about what is being done to tackle anti-social behaviour in your local area? % Very well informed % Fairly well informed % Not very well informed % Not well informed at all % Don’t know/ not stated Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  33. Effectiveness of the criminal justice system Q How effective do you feel the criminal justice system in Cumbria is in bringing offenders to justice? % Very effective % Fairly effective % Not very effective % Not at all effective % Don’t know/ not stated Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  34. Part 4: Environment, Local Services and Transport

  35. Environmental issues (1) Q How big a problem do you think the following environmental issues are in your local area? % Not a problem % A minor problem % A serious problem Dog fouling Roads and footpaths in poor condition Rubbish and litter lying around Pavements blocked by parked cars Vandalism, graffiti and other deliberate damage to property or vehicles Base: 2,133 Cumbria residents Base: 2,133 Cumbria residents. Note: the chart does not include don’t know or not stated responses

  36. Environmental issues (2) Q How big a problem do you think the following environmental issues are in your local area? % Not a problem % A minor problem % A serious problem Noise pollution Air quality and traffic pollution Neglected or derelict buildings or land The appearance or location of new developments State of the local river/ stream Base: 2,133 Cumbria residents Base: 2,133 Cumbria residents. Note: the chart does not include don’t know or not stated responses

  37. Satisfaction with local services/ facilities (all residents) (1) Q How satisfied are you with the following services or facilities in your local area? % Dissatisfied % Satisfied GPs Number of parks/green spaces Quality of parks/green spaces Libraries Hospitals Appearance of streets etc Local primary schools Fire/rescue services Opportunities for adult education Leisure facilities for adults Base: 2,133 Cumbria residents. Note: the chart does not include don’t know or not stated responses

  38. Satisfaction with local services/ facilities (all residents) (2) Q How satisfied are you with the following services or facilities in your local area? % Dissatisfied % Satisfied Local secondary schools Children’s playgrounds/play areas Local train services Local bus services Dentists Suitable housing Social services Leisure facs. for young people Public toilets Base: 2,133 Cumbria residents. Note: the chart does not include don’t know or not stated responses

  39. Satisfaction (all residents) vs. usage % Satisfied Number of parks/green spaces GPs Libraries Opps. for adult education Hospitals Quality of parks/green spaces Fire/rescue services Leisure facilities for adults Local train services Children’s playgrounds Dentists Local bus services Social services Public toilets Leisure facilities for young people % Used Base: 2,133 Cumbria residents

  40. Satisfaction with local services/ facilities among users (1) Q How satisfied are you with the following services or facilities in your local area? % Dissatisfied % Satisfied Fire/rescue services (80) Libraries (1,236) Number of parks/green spaces (1,348) GPs (1,927) Quality of parks/green spaces (1,348) Hospitals (1,466) Social services (277) Opps. for adult education (356) Base: All users. Please note: Base sizes in brackets above

  41. Satisfaction with local services/ facilities among users (2) Q How satisfied are you with the following services or facilities in your local area? % Dissatisfied % Satisfied Leisure facilities for adults (742) Children’s playgrounds/play areas (675) Train services (816) Bus services (962) Leisure facilities for young people (395) Dentists (1,442) Public toilets (1,012) Base: All users. Please note: Base sizes in brackets above

  42. Forms of transport Q Please list your main form of transport for different journeys on a typical weekday: % Public transport % Car/motorbike % Pedestrian/cyclist Work (1,178) Shopping (2,020) Leisure (1,861) Medical/clinic (1,830) Base: All those who travel. Base sizes in brackets above.

  43. Distances travelled Q Please list how many miles you travel for different journeys on a typical weekday: Under 3 miles 3-4 miles 5-8 miles More than 8 miles Work (1,138) Shopping (1,973) Leisure (1,674) Medical/clinic (1,671) Base: All those who stated how far they travel. Base sizes in brackets above.

  44. Time travelled Q Please list how much time it takes you to travel for different journeys on a typical weekday: None >15 mins 15-29 mins 30-59 mins 1-2 hours <2 hours Work (1,633) Shopping (2,013) Leisure (1,812) Medical/clinic (1,877) Base: All those who stated how far they travel. Base sizes in brackets above.

  45. Part 5: Health and Well-being

  46. Happiness Q Taking all things together, would you say in general you are…? % Very happy % Happy % Neither/nor % Unhappy % Very unhappy Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  47. Health Q Over the last 12 months, would you say that on the whole your health has been… % Very good % Good % Fair % Bad % Very bad Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

  48. Disability Q Do you have any long term illness, health problem or disability which limits your daily activities or the work you can do? Q Do you think of yourself as a disabled person? % No % Yes Long term illness, health problem or disability Think of yourself as a disabled person Base: 2,133 Cumbria residents

  49. Smoking Q Do you smoke cigarettes at all nowadays? % ‘Yes’ Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: All who have ever smoked cigarettes, cigars or other tobacco products: 1,038 Cumbria; 179 Allerdale; 167 Barrow; 173 Carlisle; 148 Copeland; 205 Eden; 166 South Lakeland

  50. Diet Q On a typical day, how many portions of fruit and vegetables do you eat? Less than 4 5+ Cumbria Allerdale Barrow Carlisle Copeland Eden South Lakeland Base: 2,133 Cumbria; 373 Allerdale; 314 Barrow; 362 Carlisle; 325 Copeland; 389 Eden; 370 South Lakeland residents

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