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Nadina Kanellopoulou UMHRI ( prolipsi@ath.forthnet.gr )

Towards Realizing Online One-Stop Prevention for Health-related Organ is ations. Elias Spanos ARCHETYPON S.A. (espanos@archetypon.com). Nadina Kanellopoulou UMHRI ( prolipsi@ath.forthnet.gr ). One-Stop e-Health. Definition:

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Nadina Kanellopoulou UMHRI ( prolipsi@ath.forthnet.gr )

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  1. Towards Realizing Online One-Stop Prevention for Health-related Organisations Elias Spanos ARCHETYPON S.A. (espanos@archetypon.com) Nadina Kanellopoulou UMHRI (prolipsi@ath.forthnet.gr) 2nd Prevnet Conference of Telematics in Addiction Prevention, Dublin, Oct 23-25, 2003

  2. One-Stop e-Health • Definition: • The provision of health-related information and services from a single point of access • Characteristics: • Information and services must be integrated (technological and organisational challenge) • The integration must follow citizens needs (human, technical and organisational challenge) • A guiding metaphor for integration: • The client-event concept: Client-eventsdescribe situations where a set of prevention resources may be required (e.g. training) 2nd Prevnet Conference of Telematics in Addiction Prevention, Dublin, Oct 23-25, 2003

  3. A General Model for Content Provision • Content: information or a specific service • Content Providers: organisations that provide addiction/prevention related content and/or online services • Communication Channels: carriers and intermediaries between prevention centres and client groups • Client Groups: • Prevention stakeholders • Addicts or their families • Citizens that wish to be informed on drug related and prevention issues 2nd Prevnet Conference of Telematics in Addiction Prevention, Dublin, Oct 23-25, 2003

  4. Traditional Delivery Model 2nd Prevnet Conference of Telematics in Addiction Prevention, Dublin, Oct 23-25, 2003

  5. Requirements for One-Stop Prevention • Clients must be able to obtain content and services by accessing one singlepoint of access (e.g. portal) • Different media channels and devices must be supported • The integration of content must be transparent to the client • Re-engineering in organizations to support content exchange 2nd Prevnet Conference of Telematics in Addiction Prevention, Dublin, Oct 23-25, 2003

  6. Introducing a middle-node for Content Integration 2nd Prevnet Conference of Telematics in Addiction Prevention, Dublin, Oct 23-25, 2003

  7. One-stop Portal INTERNET RDBMS RDBMS Technology perspective • Metadata to support content discovery • Web services to enable online service invocation • XML to enable content interchange Web Services, Metadata Web Services, XML Content Provider Content Provider 2nd Prevnet Conference of Telematics in Addiction Prevention, Dublin, Oct 23-25, 2003

  8. Methodology for One-stop Prevention • Steps: • Determine content to be integrated • Specify information to be exchanged between organisations • Define content characteristics (metadata) • Investigate technologies and tools • Plan re-engineering • Key issue: • Interoperability 2nd Prevnet Conference of Telematics in Addiction Prevention, Dublin, Oct 23-25, 2003

  9. Case Study: Analysis of the prevention training process at UMHRI (1/2) • Prevention professional seeks relevant training information • Prevention professional applies to a variety of organisations • Training request to the Educational Centre • Attendance to the training program • Evaluation of training • Supervision 2nd Prevnet Conference of Telematics in Addiction Prevention, Dublin, Oct 23-25, 2003

  10. UMHRI One-stop Portal OKANA Primary Prevention Centres Case Study: Analysis of the prevention training process at UMHRI (2/2) 2nd Prevnet Conference of Telematics in Addiction Prevention, Dublin, Oct 23-25, 2003

  11. UMHRI Web Site Web site classification: • Stage 1 – Information • Stage 2 – One-way Interaction (download forms) • Stage 3 – Two-way Interaction (submit forms) • Stage 4 – Full electronic case handling http://www.epipsy.gr/prolipsi 2nd Prevnet Conference of Telematics in Addiction Prevention, Dublin, Oct 23-25, 2003

  12. Planning for the future • Organisational aspects • Establish agreements with content providers • Re-organise information/services request/delivery process for the Web channel • Technological issues • Introduce new technologies (Web Services, XML, Metadata) 2nd Prevnet Conference of Telematics in Addiction Prevention, Dublin, Oct 23-25, 2003

  13. Thank you for your attention! 2nd Prevnet Conference of Telematics in Addiction Prevention, Dublin, Oct 23-25, 2003

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