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What are the ODDS? Cesário Ramos
“Employees can paint the walls any color they like. They can come to work whenever they decide. They can wear whatever clothing makes them comfortable. They can do whatever the hell they want. It’s up to them to see the connection between productivity and profit and to act on it.” Ricardo Semler
The NO Excuse Rule The Learning Organization Train Wreck Management Cesario Cesario Cesario Est: 15 min Est: 15 min Est: 10 min Overview ToDo InProgress Review Test Done
Train Wreck Management Cesario Est: 10 min
On October 5, 1841 two Western Railroad passenger trains collided That disaster marked the beginning of a new management era Train Wreck Management R Scholtes
Give responsibility to assign BLAME! Assign BLAME to the last person involved. PEOPLE are the PROBLEM
Assumptions “Our workers do as little as possible” “Our workers do not care about quality” “Our workers are not smart enough to figure out how to best do their job”
Resources Be careful, try harder, work smarter, work overtime. Rewarding or punishing people for outcomes that are not under their control Experts define how to do the work Resource utilization
Where are YOU? • Level 0: • No initiative, Defensive • Fear of judgment, Blame, … • Level 1: • Indifference, Feeling of Powerlessness • 9 to 5, Too much discussion, … • Level 2: • Fun, Open discussions, • Organized chaos, High performance, …
The Learning Organization Cesario Est: 15 min
Lean Management “After his training he realized that improving the company was not his job – it was the job of the people themselves. His role was to help them understand this responsibility and to make it possible for them to do so.” Senior Manager Toyota
"There is something called standard work, but standards should be changed constantly… “ Taiichi Ohno
Standards Normal • Specialists define THE better way of working. • Workers are not involved in the planning or making improvements • Standards are stable. Only specialists can change them. Lean • There are multiple ways of working better. • Workers plan and improve the work. • Standards are the basis for improving.
Without a standard • You cannot know if you are improving • You will improve, forget and improve the same thing again • Improvements will minimize after a while. Improvements need to be standardized!
SAVE THE WORLD Movie Clip
Why should I care about the world? • Look at the Whole • What does the world expect from me? • Nothing… • What can I do about it? • You are stuck right? • Change things • Starting today! • It’s so hard….. • Does not work here… • Takes to much energy…
But it is POSSIBLE? I just sleep good, have breakfast, come in on time and hand the bucket over to YOU
People are motivated by: • Getting a job well done. • Working with others and getting recognition from them. • Using their talents to the fullest. • Seeing progress.
Management should: • Let the people closest to the actual work decide how to improve; • Expect people to try, fail and learn • Provide means for safety, competence and belonging.
The NO Excuse Rule Cesario Est: 15 min
What is better? The Perfect Lean/Agile Process OR Good people
What do you need to make good software? • People • Customer collaboration • Responding to change
What is it good people do? • Invent process • Invent tools • Try to get the job done faster, better, …
Agile is for Management Why Agile is HARDER for IT? IT MUST get the job done!! IT SHALL improve!!! There can be NO EXCUSE!!!!
The NO Excuse Rule Even if I must go through it, underneath it, over it, away from it, around it… No matter what, I REFUSE to have an EXCUSE.
You must be the change you whish to see Mahatma Gandhi
THANKS! What are the ODSS? Cesario Ramos
