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A5000 Solution for SMB

A5000 Solution for SMB. Product presentation. Main concerns of our customers and our values. Customer Current reliability of the system Obsolescent Pbx End of contract Entreprise evolutions New sites / procuments Increased collaboration with the remote sites Cost reduction

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A5000 Solution for SMB

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  1. A5000 Solution for SMB Product presentation

  2. Main concerns of our customers and our values • Customer • Currentreliability of the system • Obsolescent Pbx • End of contract • Entreprise evolutions • New sites / procuments • Increased collaboration with the remote sites • Costreduction • New services : • IP Trunking • Mobility • Collaboration • Unified Communications • Contact Management • Video Aastra 5000 values Multimedia communication system Secured and reliable communication system TCO réduction Networked employees, sites User or Group oriented solution : productivity /mobility / collaboration Contact management Future proof solution

  3. Strategy • Aastra precursor for SIP implementation • Aastra innovator in Mobility • Aastra pragmatic in the Cloud • Aastra visionary for personal video use • Aastra designer of open applications

  4. Aastra 5000 5.4 – Solution Overview Management Collaboration DECT BluStar for PC Mobile Clients Contact Center Unified messaging SIP Phone Analogue/ Digital IP Phone Video

  5. Aastra 5000 a global solution Users SIP Phones 6700i Blustar for PC or ipad DECT Phones 600d Desk Phones 5300/5300ip/67xx Aastra Mobile Clients Video terminal Blustar Collaboration and unification TWP Collaboration IVB Messaging Dialer Embedded Web management or optional management center 7450 Security Management Vertical applications Healthcare/ Hostel Localization /DATI Messaging Contact center Call Distribution IVR Communication Servers Aastra XD Aastra XL Aastra XS 6/12/S 8/25/2014

  6. Several million of users call with A5000 INDUSTRY FINANCIAL / INSURANCE SERVICES TRANSPORT LOCAL AUTHORITIES EDUCATION HEALTHCARE

  7. The challenged addressed by AASTRA 5000 Security and quality of the solution : Top voice quality HiQ for IP terminals and SIP Aastra From end to end reliability Privacy and authentication to avoid intrusion and hijacking Reduced TCO: Telecom cost cut : IP carriers or Wide large Enterprise network Move Add Change for users or sites time reduced SIP approach to support standard terminals and carriers Flexibility to connect every kind of devices Centralized architecture gives the ability to generalize collaboration services or contact management : Conferences, Video, Instant Messaging, Contact Center Services are homogeneous inside or outside the enterprise : Telecom service politic Reduced ecological footprint The required hardware is reduced: A5000 is more a software solution oriented, fully virtualized enabled Power consumption reduction with planned stop power feeding for digital sets according a calendar Users collaborate better without any move

  8. A5000 KEY POINTS TCO OPENESS • Interfaces based on standards • SIP, CSTA, XML,QoS … • Soft only solution for virtualisation integration or • customer server based • Certification with SIP carriers and applications or • Lan and Wan Infrastructure manufacturers • Integrations with Microsoft, IBM, Linux , Mac • Smooth migration • Eco conception: power consumption reduction • Centralized mgment • Networking with centralised services • Collaboration suite including video • Attendant services • Licence per user Mobility Flexibility and security • Dect over IP technology with localization • Universal mobility - integration • iPhone, Blackberry Smartphones • Android , Symbian Smartphones • Wifi – GSM • Free seating/Hot Desking • Softphone with Lync integration • Modular platform from 10 to 1000 users • Connectivity for every kind of users : • analogues, digital , IP, SIP, mobile • associated sets, groups • CPU, power supply redundancy • Survivability- Wan failure mgmt • Authentification & ciphering for flows and messages

  9. A5000 TCO • Modular hardware and software : • Licenses per unit • The most extensible range of the market • Software power : • Least Cost Routing • Multi carriers compliancy including SIP Technology • Multi-company , • Networking power for a full transparency services • Call supervision : CDRs • Investment protection • Terminals/ Boards/ application compliancy from NeXspan /M6500 installed base • Smooth migration from legacy telephony to IP Telephony and UC services • Software based on standards • Easier administration • System reliability • Software subscription

  10. A5000 configuration hardware • Hardware AXseries • Modular design • Optional redundancy for power supply and CPU • Same optional hardware boards for the full range • 2 Lan ports for : • for ToIP flows security or • 1 for the management& 1 for other flows • 19 inch Rack • Sizing fitted for SMB • Up to 500 IP users 700 legacy subscribers • Benefits: • All in One Communication solution • Reliability • Easier installation and support 2xs XS 6 / 12 / XS XL 2XL 3XL XD

  11. Positioning A5000 Server networked 150 000 IP subscribers or mobiles 15 000 500 Small Large Medium 150 000 8 30 50 96 192 704 Legacysubscribers

  12. AASTRA XS : the core market • Target market • SMB market -> 100 legacy users /500 users IP • Agences & Media Gateway • General configuration • Expansion 500 IP subscribers – 2T2 or E1 • Messaging, CDR buffer, LCR, networking, PPP management • 5 A5000 Dialer, 500 files for LDAP directory, 3000 expansion • DHCP, TFTP, FTP services • 19 inch rack 2 U • Electric power supply back up : 2 hours • XS 6 • 2T0- 4 analogues, 2 digitals – 2S0/T0 • Expansion 38 legacy subscribers • XS 12 • 2 bri– 8 Analog. 4 digital – 2S0/T0 • Expansion to 48 legacy subscribers • XS • 2 bri – 8 Analog. 8 digital - 4 S0/T0 • Additional rack ( 2U) - 96 legacy subscribers

  13. AASTRA XL • Target market • SMB market -> 500 users • Agencies & Media Gateway • General configuration • Expansion 500 IP subscribers • 6 Pri/ E1 & 128 DSP VoIP simultaneously /192 VoIP • Messaging, CDR buffer, LCR, networking, PPP management • 5 A5000 Dialer, 500 files for LDAP directory, 3000 expansion • DHCP, TFTP, FTP services • 7 U – 19 inch rack • 3 racks in stack configuration • Electric power supply back up : from 4 hours to 8 hours XL 2XL 3XL

  14. AASTRA XD • Target market • High availabilty for MSB configuration • High availability plat-form • CPU redundancy : no cut over for ip subscribers • Power supply redundancy • DHCP server redundancy • FTP, TFTP redundancy • LDAP directory redundancy • VoIP vocodeur redundancy • Configuration, voice messaging, languages, voice messages , MoH, greeting messages redundancy • General configuration • Expansion to 500 IP subscribers • Global expansion to 1000 subscribers • 6 Pri/ E1 & 128 DSP VoIP simultaneously /192 VoIP • Messaging, CDR buffer, LCR, networking, PPP management • 5 A5000 Dialer, 500 files for LDAP directory, 3000 expansion • 19inch rack 10 U • 3 racks in stack configuration • Electric power supply back up : from 4 hours to 8 hours XD 2XD 3XD

  15. SIP Trunk Aastra 5000 solution • Several thousand of customer selected a SIP Trunk access and A5000 with or without SBC • Configurations from 10 to 40 000 users, • Various configurations : • Emergency services, Call Center, • Fax transmission, • Dect mobility or collaboration. • Numerous certifications from well known carriers : • A Full service offer : interoperability tests, …. A5000 R5.3 Content

  16. A5000 & networking SoHo • Remote ip sets and gateways • Networking of AXSeries : • No licences, just VoIP ressources • VoIP & ToIP ntework • Secured network : ISDN overflow • Transparent networking services for users • Centralisable resources • User Roaming for mobility SIP Trunk IP DECT BluStar Postes WiFi Applications Small site PSTN Media Gateway WAN AX Series Large site AX Series PSTN IP Set BluStar Dual homing

  17. A5000 & networking • Benefits • Same services everywhere in the network • User mobility • Advanced incoming call treatment • The same service for the enterprise • Cost reduction with : • Centralised ressources including PSTN • Centralised management with the optional 7450 management application • OPEX reduction : • 80 % of the Telecom budget concern call cost • User Roaming : user find his working environment everywhere • VoIP and video network • PSTN access optimisation, Least Cost Routing

  18. A5000 & Call quality • Communication quality : • Superior voice quality for 53xxi, 67xxi set HiQs: better than digital sets • VoIP Standard QoS implemented available for any kind of Lan / Wan manufacturer • Call Admission Control for ToIP, FaxOIP or Video with supervision : • Standard codec G711, G729a, G722, SRTP, G719, GSM • Fax Codec G711, T38 , • Video call flow H264 • Additional personalized codec like • iSAC , ilBC …. • Back up / overflow mechanisms available • Call quality supervision ( MoS) for 67xxi & 53xxi

  19. A5000 & call reliability Dual homing • Reliability : • Specific hardware tested with A5000 software • Defense mechanism in the core software : • Dual IP board attachment • ISDN overflow in case of IP failure between gateways • Incoming call rerouting to another extension if subscriber unreachable : ViP re routing • Optional Dual homing feature • Optional CPU and Power supply redundancy • Hot plug boards • Optional UPS PSTN AX Series IP Set Dual homing WAN AX Series PSTN IP Set Dual homing

  20. A5000Security PSTN • Security: • Minimal Debian OS package • Security patch of OS policy • Embedded firewall • Out band management • Password management • Ciphered management • User authentication ( MD5 standard) • Terminal authentication on Lan (802.1X standard) • Optional TLS ciphered signalling with AX & 67xxi & 53xxi (R5.2) • Optional Ciphered Voice over IP with AX& 67xxi & 53xxi (R5.2) A5000 Radius Server Ciphered voice flow Ciphered voice flow

  21. A5000 managementsSave time and money Plug & Play Device Mgmt Subscriber Mgmt System Mgmt System Mgmt Configuration file • ‘Plug & play’ deployment of phones, • Centrally generated configuration and backup • Auto-discovery of devices • Centralized firmware management • Embedded DHCP & FTP & NTP server • Management of all users & trunks through Web interface • CDR interface and buffer for billing application • Full system management capabilities exposed through a Web UI • SNMP supervision • alarm reporting and notification • Periodic Back up to external database • Database restoration • Secured download software with automatic restart Remote management capabilities

  22. Openness Towards 3rd Party Integrations Aastra 5000 Aastra Business Collaboration Integration with 3rd Party Products Communication Tools Vertical Applications Collaboration • Microsoft, IBM, SAP, IPC, etc. • Integration with all communication devices • More flexibility - easier to deploy • Price competitive solutions Two-pronged approach to integrate UC applications into IT systems

  23. Aastra 5000 Collaboration Portfolio TWP Business Collaboration Common Elements Common Elements Soft Phone, Chat, Video, Presence, RCC, IM, Desktop sharing, Directories , Conferencing Presence Server SIP Middleware Media ServerUnified messaging A5000 MX-ONE & Aastra 700 Voice messaging Unified messaging, IVR CTI server ACP Contact center Speech Engine Incoming and outgoing IVR , Conference bridge Web Attendant

  24. A5000 Media Server in AX Series hardwareUnification • Embedded ressources in AX Series • Voice messaging for everyusers for free • Unified messaging • SMTP / POP3 / TLS • Exchange , Domino , imap • IVR • MoH and greeting ressources for contact center

  25. Do not loose your time, easy dial from your documents or your contacts • Every users with a PC /Laptop who wants to quickly reach someone with his phone • Universal Dialing : a simple drag and drop from internet of the number or from your Outlook contacts • A5000 directory access • Solution : • Aastra 5000 • Aastra 5000 Dialer • TWP Caller

  26. A5000 Communications tools Efficiency and collaboration with TWP • Efficiency • Universal dialing • Click to call, drag & drop, etc. • Multimedia calls : chat, sms, call • Easy or complex call forwarding • Multi directory connectors • Presence management • Application file pop up • Remote worker • Collaboration • Multimedia conferencing • Voice, Video, • IM, SMS, application sharing • Call recording • Agnostic • Windows, Mac, TSE, Citrix, Android • Easy integration with IT application

  27. TWP challenge • Cost savings / Reduce ecological impact • Home office • Virtual meeting room • Unified communications • « Do more » with a low-end phone set • Increase productivity / increase customer loyalty • More reactivity towards customers • User friendly application, easy to use • Better greetings on incoming call / customer identification • Response to new habits of communication • New communication channels • Establish any type of communication, anywhere! • Swap in one-click from IM to a phone call, or even turn it to a video conference « on the fly » • Better control of the customer’s communication system • Ease of integration within IT / Telecom system • No deployment needed on desktop workstations • Thin client technology • Wide range of customer application integrations

  28. TWP HD Video Session Collaborate naturally with video from your desktop, even remotely! • Delivering HD video quality (H.264) • Select call/answer or video call/answer by incoming or outgoing calls • Make a voice and conference call with file sharing between TWP users IP WAN

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