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Web Workstation and Digital Consulting Services

This guide provides essential information on best practices for utilizing workstation and digital consulting services effectively at Yale University. It covers the appropriate use of technology in accordance with university policies, expert user training, email and spam management in Microsoft Outlook, networking fundamentals, and file sharing best practices. Additionally, it includes links to important policies, guidelines for new staff, backup procedures, and contacts for support services to ensure a smooth and efficient use of digital resources.

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Web Workstation and Digital Consulting Services

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  1. Web Workstation and Digital Consulting Services Expert User Training

  2. Best Practices and Appropriate Use • Best Practices • Yale University Appropriate Use Policy • http://www.yale.edu/ppdev/policy/1607/1607.pdf • WWDCS Policies for use of staff workstation • http://www.library.yale.edu/lhr/pp/StaffUseofComputersFinal3.doc • Netid and Passwords • http://www.yale.edu/ppdev/Guides/its/passwords.pdf • Pantheon Policies • http://pantheon.yale.edu/help/policies/use.html

  3. Email and Spam Management • Microsoft Outlook • Setup and Configuration • Email Management • Quota Limits • Moving Mail to Local PST (Personal Storage Table) • Out of Office Assistant • Spam Management

  4. Networking Basics • File Sharing • Network Shares vs Personal Shares • Sharing Printers • Personal vs Network • Backup • Restarting Backup Scheduler Service

  5. Communications • New Staff Arrivals • Reporting Issues • Users • Expert Users • WWDCS • Inventory (location and name of user for all workstations • Updates and Changes to workstations or staff assignments

  6. Useful Links • WWDCS Support Contacts • http://www.library.yale.edu/wsg/assign.html • Expert User Handbook • http://www.library.yale.edu/wsg/docs/expert_user_handbook/ • Check Your Backup • http://www.yale.edu/tsm • Email (Microsoft Outlook) • http://www.library.yale.edu/wsg/docs/email/outlook4email.html

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