1 / 14

ReCAP Data Part 2: Requests

ReCAP Data Part 2: Requests. Zack Lane ReCAP Coordinator July 2013. ReCAP Columbia University . Findings: Requests. Requests grew significantly since the opening of ReCAP until FY09 Since FY09 growth has slowed Impact of mass digitization is unknown

odetta
Télécharger la présentation

ReCAP Data Part 2: Requests

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. ReCAP DataPart 2: Requests Zack Lane ReCAP Coordinator July 2013 ReCAP Columbia University

  2. Findings: Requests • Requests grew significantly since the opening of ReCAP until FY09 • Since FY09 growth has slowed • Impact of mass digitization is unknown • Monthly requests are in phase with the academic calendar • Net decline from busy to slow periods is approximately 33% • Circulation activity shows that collections are increasingly renewed • Average user requests follow 80/20 rule ReCAP Columbia University

  3. Request Data • The terms request and retrieval are used interchangeably in most ReCAP documentation • ReCAP tracks retrievals; CUL tracks requests • There is not a one-to-one correspondence • Majority of data corresponds • Since granular data is available only for requests, ReCAP Coordinator uses it for analysis ReCAP Columbia University

  4. Granularity • Barcode • Delivery Location • Default Delivery Location • Date • Time • Type • Patron Group • Bib ID • UNI • Hashed UNI • Format • Publishing Date • Language • Country of publication • Title • Holdings ID • Call Number • Enum/Chron • Item ID • CLIO Location • Fiscal Year ReCAP Columbia University

  5. Request Data • 516,165 requests since ReCAP opened • FY10 : 71,119 • FY11 : 71,582 • FY12 : 72,786 • FY13 : 73,975 • Includes both patron and staff requests • Excludes many staff requests • Represents only CUL activity at the ReCAP facility • Patron access to offsite collections is excellent: dynamic with few failures ReCAP Columbia University

  6. Total Volume by Fiscal Year • Every year CUL accessions more collections at ReCAP • With more collections at ReCAP, patrons have requested more items • Data does not include some staff requests and the Google Book Project • Volume did not significantly increase between FY09 and FY10 • This may be attributable to increased renewal of offsite collections ReCAP Columbia University

  7. ReCAP Columbia University

  8. Circulation Activity of Offsite Collections • Chart compares total volume of charges to renewals for ReCAP collections • Graduate students and Faculty request more offsite collections than Undergraduates • Graduate students and especially Faculty have higher renewal/charge ratios • Over time, these two patron groups tend to renew more than charge • CUL may expect to see steady or decreasing request volume as a result ReCAP Columbia University

  9. ReCAP Columbia University

  10. Total Volume by Month • Request volume is in phase with the academic calendar • Busiest months • Fall: October-November • Spring: February-April • Reduced volume between terms in Winter and Summer • In FY12 the busiest and slowest months were: • February : 7,380 • July: 4,681 ReCAP Columbia University

  11. ReCAP Columbia University

  12. ReCAP Columbia University

  13. Patron Statistics • 32,965 patrons have placed at least one request • Most frequent requesters are staff, requesting for both patron and internal purpose • 9.8 requests per user (excluding top staff) • Dividing users into between 10+ and <10 • 10+ account for 17.3% of population and 78.3% of all requests • <10 account for 82.7% of population and 21.7% of all requests ReCAP Columbia University

  14. More Data Available • More information and data can be found on the ReCAP Data Center • Website includes more information about system-wide data and special projects • Tailored data sets and analysis will be provided to staff via the ReCAP Coordinator • Please see the main ReCAP website for general information about CUL procedures and systems ReCAP Columbia University

More Related