Presto tm Real-Time Business Intelligence

1. PrestotmReal-Time Business Intelligence

2. About JackBe Leading Solution Provider of Real-Time Business Intelligence. Globally deployed to over 100 enterprise & government agencies. Named to ‘Top 10 Enterprise Products’

3. JackBe Presto™: The Real-Time Intelligence Solution Presto delivers real-time intelligence for operational oversight, efficiency, and performance. Our customers use Presto to create Operations Dashboards that give them the real-time insight to act on critical operational issues. The results mean you get… …direct access to the data you need, no matter where it is, so it’s always fresh. …putting answers in the user’s hands, no matter where they are or what technology they use. …letting your business users do more themselves, with minimal IT involvement.

4. JackBe Presto™: The Real-Time Intelligence Solution Pervasive Apps Self-Service Assembly Live Connections Easy , Secure Connections to Multiple Internal/External Sources Easy-to-Use, Visual Tools for Self Service Assembly Publish and Use Apps Anywhere

5. Real-Time DataCenter Monitoring Challenge: The organization lacked a clear, comprehensive view into their datacenter operational systems. They lacked a way to proactively monitor datacenter operations coming from multiple sources without manually gathering, aggregating and correlating information; which often produces stale and inefficient information for decision-making. Solution: Real-time dashboard for datacenter analysts to monitor and manage the health and performance of their applications, server and databases in one complete interactive view. “I was able to send a last minute requirement to my developer and they had the App built and deployed inless than 24 hours. Normally, this would have taken them several weeks due to all the politics and policiesin place for our BI environment.” - Erin Boyle, Project Manager, GE

6. Real-Time DataCenter Monitoring HP Business Availability Center HP Service Desk Pervasive Dashboard Self-Service Assembly Live Connections Live Connections to 5 disparate enterprise systems (including Oracle datawarehouse); 6 additional connections planned. Speed and agility were the biggest project drivers, with results produced much faster than other options. Real-Time dashboard is delivered to users through a Jboss portal; future efforts may include mobilization of the dashboard.

7. Real-Time Sales Operations Challenge: P&G had over 40 business applications to deliver CBD work. There was very little system automation when gathering information for their sales process. P&G estimated that each user could encounter 2200 annual touch points when gathering product sales information. Each system was an independent island of information which prevented real-time information access. Solution: Create a simple, easy to use interface that connects all CBD work processes and applications, freeing up field capacity to sell. This open platform aims to provide real-time data & alerts, enabling clear consistent communication to the field. This sales operations dashboard will be deployed across the business. • “We created 40 different systems to solve 40 different problems which gave us 40 different silos. Presto helps us solve multiple problems in one place, without having to go to each system. That helps our solution value chain tremendously.“ • -- P&G Champion Internal Use Only

8. Real-Time Sales Operations 40+ Different Systems Internal Use Only Pervasive ‘Cockpits’ Dynamic Dashboard Live Connections 40+ business applications to deliver CBD work 2200+ annual touch points per user with limited automation, interconnectedness and real time access Create a single source digital user interface that connects CBD work processes and applications, freeing up field capacity to sell Apps used across all business groups and organization. 45,000 active cockpit users today incorporates 60% of business processes

9. Real-TimeCommon Operating Picture Challenge: Aggregating disparate data sources across NIPRnet, SIPRnet and JWICS required an extensive manual effort of gathering volumes of information from various departments and entities with varying security models. DISA needed a way to support senior decision-makers during events of national significance with a rapid situational awareness solution. Solution: NSLDSS, a real-time situational awareness application, leveraging Web 2.0 standards and practices for a portable and centralized platform that follows the strict governance policies of the DoD’s intelligence data enclave. “Military staff can use the JackBe Presto drag-and-drop interface to customize mashups based on known mission threats in hours or minutes, depending on the need…“ - David Mihelcic, CTO, DISA

10. Real-Time Common Operating Picture ‘For its part, DISA is well on its way to implementing …"a total environment for gathering, mashing up and visualizing data sources." The result: data brought together in new relationships to enable better military decisions and assure a higher level of national security.’ -eWeek NIPRNET JWICS Collaboration & Sharing Situational Awareness Live Connections Live Connections into Secure Services across some of the most secure networks in the world. A Common Operating Picture for field commanders and senior military leadership. Collaboratively-built intelligence that can be shared instantly with/by analysts.

11. Real-Time Service Operations Challenge: GE Energy is responsible for the operations and maintenance needed to support their commercial building engines. They needed a solution where they could track real-time engine performance to more effectively respond to support and maintenance issues. They had no system in place to manage and monitor these assets. The idea was to have their Oracle ERP system manage this process but that solution fell short of expectations.   Solution: The services team designed a unified next generation portal that gives service managers and customers a 360 degree view of how their commercial engine is being maintained and how that impacts performance. They liked that Presto came with a set of tools so that their team had greater flexibility building out the service application. • ““We are able to estimate a cost savings of $1000 per engine that's connected to our service operations system. Having the ability to track these assets in real-time allows us to estimate the cost savings per engine. • -- Audi Lucas, Project Manager

12. Real-Time Service Operations • “We are able to estimate a cost savings of $1000 per engine that's connected to our service operations system. Having the ability to track these assets in real-time allows us to estimate the cost savings • per engine.” Service Cost Reductions Unified App Platform Live Connections Needed to get info from their commercial engines within 10 seconds, so they could gauge performance for better servicing and maintenance. Next Gen Portal for their service managers & customers to a have 360 degree view of maintenance and performance of the engines they own. The end users of the dashboard will be maintenance planners, help desk and RND. This will be a GE application running inside a portal.

13. Real-Time Branch Office KPIs Challenge: Banamex needed real-time insight into individual branch office performance metrics to improve business response times. The performance information was captured every 15 minutes and it would take IT 3-5 days to create the performance dashboard for the business to measure productivity goals. Solution: Create a Business Command Center containing real-time performance dashboards for dynamic information analysis. The dashboards would contain information from legacy systems, databases, a BI data warehouse, web services and excel. The Business Command Center offered one access point to monitor the business activity to increase branch office value and productivity levels.

14. Real-Time Branch Office KPIs Web Services Rapid App Assembly Pervasive Dashboards Live Connections Needed to connect multiple disparate systems of information quickly and easily 80% of the dashboard was assembled in 2 days and the remaining custom work took an additional 4 days Goal is to create a ‘war room’ where every Banamex product will have an operational dashboard.

15. Real-Time Program Management • Challenge: Qualcomm’s business has grown organically and through acquisition. The result was a disparate, disconnected collection of production management portals that provided a patchwork view of manufacturing efforts. The existing manufacturing processes and systems were expensive to support because of the lack a standardized architecture or framework. • Solution: Oasis is a situational dashboard used by Qualcomm’s CDMA Tech (QCT) Program Management team. This application aggregates hardware, software, project and customer data to promote better visibility of the products Qualcomm delivers to their suppliers and customers.

16. Real-Time Program Management Engineering Data Warehouse Self-Service Assembly Pervasive Apps Live Connections Disparate information spread across many standalone systems. Information was difficult to aggregate and report on. Able to create portable Apps in weeks vs. months trying to use Cognos and Tibco Promote better visibility of products in diverse portal environments. Able to write once and deploy anywhere.

17. Real-Time Budget Performance Challenge:As a direct response to the economic downtown, Congress passed the American Recovery and Reinvestment Act of 2009. The goal of Recovery.gov was to make data available for public use, presented in a way that informs rather than overwhelms people in order to educate the public on stimulus spending. Solution: JackBe's Presto was used to create the State Data Summary Widget, which allows users to personalize a portable App that shows an overview of data reported by prime and sub-recipients of Recovery Act funds in their local area including congressional district, county and state. “…folks that are interested in this information are able to customize itand then present real-time, authoritative information in as simple a fashion as possible…and that’s why we use [JackBe’s Presto ] as part of our information stack.” • GP, Project Manager, Smartronix

18. Real-Time Budget Performance Pervasive Apps Self-Service Assembly Live Connections Recipient data captured in SQL database: massive data-sets, they easier solution. Users can personalize their own Apps based on geographical region. Apps that can be embedded on any website.

19. Real-Time Operational Reporting • “We were impressed with the ease of creating dashboards and the ability to customize the application code. Based on comparative price, functionality and the support we were already receiving from Presto, we didn’t think it would be cost effective to bring any other tool in-house.” • Diane Smith, Project Manager Challenge: NASA is working to comply with theFederal Datacenter Consolidation Initiative which has required agencies to reduce datacenter costs by 40% by 2015. NASA has 80 data centers and they need a way to track operational datacenter metrics in order to better understand where they should focus their consolidation efforts. Solution: NASA is using Presto to roll up datacenter metrics like agency/server count, OS count and mapped app count for decision making Apps that help NASA understand what assets are in each data center and the expenses associated with maintaining these assets across 80 datacenters.

20. Real-Time Operational Reporting Multiple databases Pervasive Apps Self-Service Assembly Live Connections Tap into the IT Discovery & Application Mapping Service to better understand datacenter relationships between hardware and applications in relation to other datacenter information . Impressed with the ease of creating dashboards and the ability to customize the application code. Apps will be available in SharePoint as native WebParts and also available through the browser.

21. Self-Service Enterprise App Store Challenge: Qualcomm lacked a self-service information delivery model for business users to have instant access to information to assemble personalized dashboards or portal based applications that host ever-changing departmental data Solution: Qualcomm implemented JackBe's Presto to support ‘My Places’, a self-service portal for users to discover, create and distribute Apps through a secure Enterprise App Store. • “Presto has been a successful venture for Qualcomm over the last 2 years and will continue to be a part of our dashboarding toolset for the foreseeable future.” • Lou Sacco, • Qualcomm Solutions Architect

22. Self-Service Enterprise App Store Self-Service Assembly Pervasive Apps Live Connections Presto serves as the App creation tool and the Enterprise App Store for delivery to users. Presto Apps can be shared between and across groups in diverse destinations. Seamlessly integrates with existing infrastructure.

23. The Pervasive Human Resources Portal Challenge- Dell’s Human Resources was tasked to rewrite their HR systems for their employees and for the HR staff. They needed to rapidly connect Peoplesoft, Oracle OBIEE, Taleo, SharePoint, and other internal and SaaS systems, as well as external networking sources such as FaceBook, Twitter and LinkedIn. Solution - Dell was able to connect all of their disparate data sources without integration - combining data on the fly in real-time. They would be able to surface Apps in Peoplesoft (as portlets) and SharePoint (as WebParts) with no additional effort. “…folks that are interested in this information are able to customize itand then present it in real-time, authoritative information in as simple a fashion as possible…and that’s why we use [JackBe’s Presto ] as part of our information stack.” • GP, Project Manager, Smartronix

24. The Pervasive Human Resources Portal Pervasive Apps Self-Service Assembly Live Connections Tasked to re-write HR system for employees & staff. Needed to rapidly connect to internal & external information sources. Needed a solution that didn’t require IT , wanted to combine data on the fly in real-time Wanted to surface Apps as portlets in PeopleSoft and webparts in SharePoint. Mobile capability as well.

25. JackBe Presto™: The Real-Time Intelligence Solution Presto is the fastest way to gain real-time insight into your business through… Pervasive Apps Live Connections Self-Service Assembly

26. JackBe Presto™: The Real-Time Intelligence Solution Want to… Try it? Buy it? See it?

27. www.jackbe.com

28. Appendices

29. How Presto Works – Reversing the 80/20 Split Business Users Consume & Collaborate Power Users Visual Assembly Developers Development

30. How Presto Works – Supporting the Entire Real-Time Intelligence Lifecycle

31. How Presto Works - Under the Covers