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Integration Platform Selection Methodology

This document outlines the integration platform selection methodology used by Green Mountain Coffee Roasters (GMCR) and highlights key historical milestones from its inception in 1980 to its key acquisitions and innovative solutions. From Bob Stiller’s original purchase of a coffee shop in Vermont to GMCR's market-leading role with Keurig products, the text details project foundational steps in vendor selection and solution evaluation. The approach ensures GMCR meets customer requirements and adapts to new capabilities within the rapidly evolving coffee industry.

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Integration Platform Selection Methodology

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  1. May 02 | 2012 Integration Platform Selection Methodology Thorsten Evans Michael Grubb

  2. GMCR History • 1980 Founder Bob Stiller gets a great cup of coffee in Waitsfield, Vermont and buys into the coffee shop. • 1981 Green Mountain Coffee Roasters, Inc. (GMCR) incorporates. • 1993 GMCR goes public on Sept. 21,1993. Stock opens at $10 (pre stock splits). • 1997 Green Mountain Coffee® is the first roaster brand to offer coffee in a K-Cup® portion pack for the Keurig ® Single Cup Brewing system. • 1998 GMCR closes retail stores to focus on wholesale business. • 1998 Keurig’s® first single cup brewer for the office is delivered. • 2003 Keurig’s® first at-home brewer, the B100, is launched.

  3. GMCR History cont. • 2006 Green Mountain Coffee Roasters, Inc. (GMCR) acquires Keurig, Incorporated. • 2006/7 GMCR is the first company to be named #1 on list of “100 Best Corporate Citizens” two years in a row. • 2007 Keurig launches the B130, Keurig’s® first in-room single cup hotel brewer. • 2009 GMCR acquires the Tully’s Coffee® brand and wholesale business. • 2009 GMCR acquires the Timothy’s World Coffee® brand and wholesale business. • 2010 GMCR acquires Diedrich Coffee, Inc. • 2010 GMCR acquires Van Houtte.

  4. Integration Solution: Why Now? • New • Landing a customer that requires EDI as a condition of doing business • Key partner mandates it. • Replacement • Outgrown solution • Looking to add new capabilities

  5. Integration Solution: • Project Foundation • Project Start • Vendor/Solution Selection Process • Making Final Selection

  6. Project Foundation • Select Project Sponsor(s) • Define Project Steering Committee • Define Project Stakeholders • Define General Budget • Define Project • Identify Core Selection Team • Create Charter

  7. Integration Solution: • Project Foundation • Project Start • Vendor/Solution Selection Process • Making Final Selection

  8. Project Start • Kickoff • Requirements Gathering • Everything goes • Initial Solution / Vendor Discovery

  9. Project Start • Define Documents used in Selection Process • NDA • RFI/RFP/RFQ • Scorecards • Evaluation Criteria • Onsite Evaluation Scoring • Customer Reference Questions

  10. Scorecards: Measurements used in selecting the Vendor/Solution.

  11. Scorecards: Measurements used in selecting the Vendor/Solution.

  12. Scorecards: Measurements used in selecting the Vendor/Solution.

  13. Scorecards: Measurements used in selecting the Vendor/Solution.

  14. Integration Solution: • Project Foundation • Project Start • Vendor/Solution Selection Process • Making Final Selection

  15. Selection Process • Narrow Initial list to Viable Candidates • Invite Vendors to participate in RFP Process • Execute NDA’s • Provide RFI (RFP) to Vendors • Review RFI’s(RFP’s) / Select Vendors for Onsite Evaluations • Conduct Onsite Evaluations • Follow Up questions/presentations

  16. Integration Solution: • Project Foundation • Project Start • Vendor/Solution Selection Process • Making Final Selection

  17. Vendor/Solution Selection • Select top Vendor(s) • Conduct Referral Checks • Best Overall Solution • TCO/ROI • Support • Customer Referrals • Partner Fit • Vendor/Solution Roadmap

  18. Q & A

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