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Reporter : Van Hoang July.2011

Marketing & Training Division. Reporter : Van Hoang July.2011. Agenda. Performance Review. A. News Update. B. Training Report. C. 1. PERFORMANCE INTRODUCTION. PFYP. PFYP trend. YTD P = 62,360 M. 2011. 257%. 2010. 3. Unit :Million. Full-time (Agent + SM).

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Reporter : Van Hoang July.2011

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  1. Marketing & Training Division • Reporter: Van Hoang • July.2011

  2. Agenda Performance Review A News Update B Training Report C 1

  3. PERFORMANCE INTRODUCTION PFYP

  4. PFYPtrend YTD P = 62,360 M 2011 257% 2010 3 Unit :Million

  5. Full-time (Agent + SM) Headcount grows strongly SAS stopped recruiting AS EAS↑ 5

  6. Part-Time agent Quarterly assessment 6

  7. Promotion

  8. New IA > 1 policy ratio

  9. QII- 2011 DEMOTION ASSESSMENT The unqualifed agent so high

  10. QII- 2011 DEMOTION ASSESSMENT KEEP POSTION CHART

  11. CONCLUSION Head- count • After assessment, Head count drops slightly • Promotion SAS & EAS continues increasing • PFYP maintain high level. • Productivity of new IA went downs but new recruit IA increased. PFYP

  12. Agenda Performance Review A News Update B Training Report C 1

  13. Q2 4~6 WKM Q3: 7~9 WKM Q3 Incentives for PFYP Malaysia

  14. Malaysia Trip

  15. 4 direct SM from IA PFYP >= 140mil FAST TRACK BM BM promotion review (201010 – 201106): BM fast track promotion Suggestion

  16. Agenda Training Report C 1

  17. ONLINE TEST RESULT

  18. INCREASE TRAINING QUALITY • IMPROVE KASH • Knowledge • Attitude • Skill • Habit • 2. ASSESMENT • KASH • Professional image GOOD COMPETENCES OF AGENT GOOD TRAINER GOOD TRAINING PROGRAM COACHINGPFC • DEVELOP BDO • Stage 2nd of FFM • Apply skills into field work • 2. SHARE EXPERIENCE • FOD • Manage PFC implementation • TRAINING PROGRAM • Agency • Sales manager • BM • MARKET • Measure the change of market

  19. TRAINING PROGRAMS FOR NEW AGENT PA & FFC 5 DAYS PFC WORKSHOP • Product features • Sales skill • Prospecting • Making appointment • Handling objections • Fact finding • Presenting solution • Sales skills • Communication • Presentation • Questioning skill • Handling objection • … NEW AGENT

  20. DEVELOPING TRAINER Train For BM DSS & RSS Train For SM RSS & DSS PA & FFC EXPERIENCETRAINER NEW TRAINER SELF-DEVELOPING TEAM WORK CONDUCTING COACHING

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