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SharePoint Phase II Implementation Strategy: Addressing Requests and New Features

This document outlines the strategy for SharePoint Phase II, focusing on two key areas: addressing new requests and features. A "first come, first serve" approach will be utilized for customer requests, with a waiting list established. We aim to support customers through one-on-one consultations tailored to their site creation needs. For new features, we prioritize based on customer feedback and departmental needs, ensuring thorough testing and documentation before rollout. This comprehensive plan addresses the diverse requirements of additional university departments, enhancing their document management.

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SharePoint Phase II Implementation Strategy: Addressing Requests and New Features

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  1. SharePoint Strategy Phase II January 2010

  2. SharePoint - Phase II • Two Key Areas for Implementation • Addressing New Requests • Addressing New Features

  3. Addressing New Requests • Communicate first come first serve strategy • Customers on waiting list will be created first • Service request form will be made live • Support each customer with one-on-one consultation to address specific needs for creation of their site

  4. Addressing New Features • Prioritizing features to meet goals and customer needs • Determining support levels for each feature • Develop overall support goals • Creating implementation strategy • Developing training management

  5. Available Features

  6. Recommended Features Rollout • Based on customer feedback and departmental needs we have developed the following list • Wiki • Blogs • Custom Workflow • Custom Forms • Mass Loading of Documents • Business Intelligence

  7. New Feature Implementation • Each feature must be tested on the test server • Issues need to be documented and resolved before implementation • Training materials should be developed during the testing phase • Communication of features need to be written

  8. Overall Implementation Plan

  9. Conclusion Phase II will address the needs of additional University departments wanting to have new document management areas and provide customers with new feature needed to enhance their departmental collections.

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