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A study into the dynamics fostering and hindering knowledge collaboration within GALA

A study into the dynamics fostering and hindering knowledge collaboration within GALA. A research collaboration VU University Amsterdam Cyntelix. Research Team VU University.

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A study into the dynamics fostering and hindering knowledge collaboration within GALA

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  1. A study into the dynamics fostering and hindering knowledge collaboration within GALA A research collaboration VU University Amsterdam Cyntelix

  2. Research Team VU University • Bart van den Hooff is professor of Organizational Communication and Information Systems. His research interests include the interaction between ICT, organization and individuals; knowledge sharing; distributed collaboration and online interaction. • Marlous Agterberg is assistant professor in the KIN-group. She holds a PhD in Knowledge, Information and Networks from the VU University Amsterdam. Her research interests include managing online knowledge networks, distributed knowledge collaboration and knowledge sharing • JornVarenhorstis Master student of the Information & Knowledge Management program and student assistant in the Dutch Science Academy program. His research relates to knowledge sharing across multiple boundaries

  3. Research purpose • Identify the dynamics fostering and hindering knowledge collaboration within GALA • Use these insights to develop ways for improving collaboration within GALA and strengthen its impact Means: combine qualitative research with insights from SNA by Cyntelix

  4. First themes identified (I) • Actual outcomes, benefits, collaborations etc. (on GALA and individual level).“The thingthat I benefit the most fromsofar is making contact withnewpeople. So, the people you get to know. Content-wise there hasn’t been anything really...” • Fragmentation, due to boundaries of: • Practice • Context • Roles • Obligations • Culture, existing connections, or……?

  5. First themes identified (II) • Coordination and organization of the network • How to coordinate a knowledge collaboration network? top-down vs bottom-up/ self-organization vs steering and controlling • Brokers crossing boundaries? • Factors sustaining boundaries? • Focus on accountability/legitimatization/metrices versus collaborating around shared interests • Openness of, and walls around GALA

  6. Way forward • Continue data collection: • Interviews with various stakeholders (based a.o. on SNA) • Observations (e.g. at general assembly) • Analysis of online interactions in multiple spaces • Document analysis • Output: insight in key factors that foster or hinder the impact that GALA can make • Timeline: end of summer 2013, prolongation tbd

  7. SNA • Reviewer’s recommendations: • Extend the same type of analysis to SG Academy • Determine metrics for insight about impactof the network • Provide deeper analysis to understand what led to the observed levels of communication and collaboration within the network • Method: • Correlate SNA results to qualitative analysis • Use qualitative analysis as a ground truth

  8. Comments or Questions? Your input, remarks, reflections, critique or further directions are highly welcome! Feel free to share your thoughts with us at any time! m.agterberg@vu.nl

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