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Internet Communication Technology

Internet Communication Technology Voice Over IP or VoIP Instant Messaging or IM Video Conferencing Data sharing How we are using ICT Voice Over IP or VoIP Communication with colleagues all over the world Molecular Biologist in Berlin Utah Public Library Directors

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Internet Communication Technology

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  1. Internet Communication Technology • Voice Over IP or VoIP • Instant Messaging or IM • Video Conferencing • Data sharing

  2. How we are using ICT • Voice Over IP or VoIP • Communication with colleagues all over the world • Molecular Biologist in Berlin • Utah Public Library Directors • Four Corner state collaborative projects

  3. How we are using ICT • Instant Messaging or IM • Communicate with colleagues (inside/outside) • Quick questions • Lets you know who is online • Live reference services

  4. How we are using ICT • Video Conferencing • Professional Meetings • ULA, UALC, UHSCL, RML • Outreach/Education to remote locations • Berlin, Vernal, Panguitch…

  5. Voice Over IP or VoIP • AKA Internet telephonys • No surcharge for services • Several services (fee or free) • Skype • NetMeeting • MSN • Yahoo

  6. Instant Messaging • Text-based • Real time communication • Private or group chat rooms • Alerts from members • Several services (free or fee) • Jabber • Yahoo • MSN

  7. IP Video Conferencing • Conferencing via Internet • “point to point” • “multipoint” • Transmits video, audio and chat • Free or cost effective services • Many service options • Breeze • Polycom • VRVS

  8. Data sharing • Offered by some video conferencing services • Via desktop or server • Applications • Documents • Whiteboard

  9. Required Hardware • Internet connection that supports video and audio streaming • Sound card • Web camera • Microphone

  10. Recommended Hardware • Computer or laptop • Headset • Combined earphones and microphone • Earphones and speakers • Camera • $500 camera vs. $70 camera

  11. Recommended Considerations • Room or environment • Noise levels • Lighting • Discuss conference etiquette or rules • Camera and microphone responsiveness • Internet speed • Take turns speaking • Talking over each other • Mute microphone when not speaking

  12. Requires Technical Support • Requires installation of applications • Firewall issues • Open audio and video ports • Network restrictions • Bandwidth • Communication with IT personnel

  13. Let’s Try It • Instant Messaging or IM • Voice Over IP or VoIP • Video Conferencing • Data Sharing

  14. Questions? Evaluations Thank you!

  15. Instructor Contacts • John Bramble – Outreach Services jbramble@lib.med.utah.edu 801-587-3493 • Jeanne Le Ber – Education Services jeannele@lib.med.utah.edu 801-585-6744 • Nancy Lombardo –Systems Librarian nancyl@lib.med.utah.edu 801-581-5241

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