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Case Study: Maxamine at the Social Security Administration

This case study outlines the implementation of Maxamine at the Social Security Administration (SSA) to assist web managers with their annual OMB website certification requirements. Facing challenges due to the widespread distribution of web management roles, SSA developed concise, tailored reports for approximately 100 web managers. These reports, linked to OMB requirements, were generated as scheduled outputs sent directly to managers, eliminating the need for them to access Maxamine. Improved metrics between December 2006 and June 2007 demonstrate significant advancements in link integrity and metadata compliance.

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Case Study: Maxamine at the Social Security Administration

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  1. Case Study: Maxamine at the Social Security Administration Tim Evans Office of Electronic Services

  2. Agenda • Using Maxamine for Annual OMB Website Certification • Q&A/Discussion

  3. Maxamine Case Study: Annual E-Government Act Report • OMB Requirements at http://www.whitehouse.gov/omb/memoranda/fy2005/m05-04.pdf • SSA web content management widely dispersed (~100 Web Managers; most are not full-time developers) • Needed to support Web Managers in meeting annual requirements, w/o undue burden in this environment

  4. SSA’s Maxamine Solution • Created separate, highly abbreviated reports for each Web Manager • Limited to their sub-site, Maxamine reports mapped to OMB requirements • Set up as Scheduled Reports; output e-mailed to Web Manager • No requirement for to access Maxamine client application to view data

  5. Results • December 1, 2006 • Internal Link Integrity: 85.2 • External Link Integrity: 57.0 • Metadata Coverage: 34.0 • Metadata Compliance: 55.9 • June 2, 2007 • Internal Link Integrity: 94.1 (+10.5%) • External Link Integrity: 83.7 (+46.8%) • Metadata Coverage: 47.9 (+40.1%) • Metadata Compliance: 87.1 (+55.8%)

  6. Questions? • Tim Evans, Social Security Administration, Office of Electronic Services • tim.evans@ssa.gov • (410) 965-4217 • http://www.socialsecurity.gov/

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