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Creating Online Engagement

Creating Online Engagement. The benefits of face-to-face training at a distance. David Gardner, CEO VenueGen dgardner@venuegen.com. Cost Savings (Reduced travel/time costs) Better Knowledge Transfer (Shorter, more frequent sessions)

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Creating Online Engagement

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  1. Creating Online Engagement The benefits of face-to-face training at a distance David Gardner, CEO VenueGen dgardner@venuegen.com

  2. Cost Savings (Reduced travel/time costs) Better Knowledge Transfer (Shorter, more frequent sessions) Leverage Content (Use existing ILT material) Industry Shift: 23% Increase in Online ILT* the PROS * 2010 SOIR Report

  3. Industry Shift: 23% Increase in Online ILT* • Less Engaging (Ranked #1 VILT Problem) • Less Personal (Field staff less connected) • WeakerOutcomes (Less effective than face-to-face) the CONS * 2010 SOIR Report

  4. Reason for Cons: Available tools were not designed for online ILT Learners using web conferencing tools are not even viewing the shared content window over 60% of the time. - ASTD 2010 Report

  5. Reason for Cons: Available tools were not designed for online ILT • Web Conferencing • Passive, non-engaging • Built for one-way broadcasting • Limited content integration • Video Conferencing • Limited scalability (8-9) • Requires extra hardware • No sense of presence

  6. Web Conference Broadcasting Model Isolated Passive Powerless Disengaged Tired

  7. Immersive Participating Model Presencecreates a continuous feedback loop Present Engaged Empowered Participative Energized

  8. Web Conference Broadcasting Model Immersive Participating Model How would you rather spend the next eight hours?

  9. Superior sense of presence = More engaged learners = Better learning outcomes* *VenueGen Whitepaper: Crucial Elements for VILT Engagement

  10. Reclaiming the tools trainers once wielded • Walk around while talking • Wait for everyone to look up • Have learner present up front • Compare work side-by-side • Look someone in the eye • Vote with laser pointers • Affirm someone by nodding • Role play • Point at someone • Make a quizzical expression • Give awards • Applaud for someone • Change the venue • etc… Web Conferencing Immersive Virtual Classrooms

  11. “Web conferencing for ILT is just speaking into the abyss and hoping for the best…” - Xerox Trainer

  12. Game Changer: Breaking the Technology Trend Face-to-face engagement, as practical as web conferencing Fewest Obstacles Audio Conferencing Web Conferencing Video Conferencing Telepresence Rooms Most Obstacles Least Engaging Most Engaging

  13. Superior Content Integration • Spread content out side-by-side • Multiple users can present content at the same time • Unique content platform requires 80% less bandwidth

  14. “Using any other modality is like viewing content through a straw” - Learner at Takeda Pharmaceuticals

  15. Other Considerations… • Must be browser-based (no admin rights required/firewalls) • Must be extremely simple to learn and use • Must produce reasonable graphical fidelity • Must include immersive presentation training

  16. …& Non-Considerations • Need not mirror your physical facilities • Need not include custom simulators/scripting

  17. Email me for a complementary VenueGen account and hands-on immersive environment demonstration dgardner@venuegen.com

  18. Questions and Answers

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