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Enhancing Process Efficiency through Web Surveys and Listening Sessions

Analyzing survey and session results to identify priorities for streamlining processes, topic areas, and actionable improvements in project delivery. Web surveys reveal "what," while small group sessions explore "how" for better focus. This cross-check methodology engages 355 participants from various organizations.

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Enhancing Process Efficiency through Web Surveys and Listening Sessions

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  1. Web Survey Benefits • Cross-check Listening Session results • Identify streamlining priorities • Topic areas • Actions • Web survey provides information on “what” • Small group sessions will provide information on “how” • Small group session discussions can be better focused

  2. Invited Participants: Regions 85 Headquarters 35 Local Agencies 226 FHWA 4 ACEC 5 Total: 355 Surveys Taken: Regions 66 Headquarters 26 Local Agencies 49 FHWA 4 ACEC 0 Total: 145

  3. OTIA Priorities for Improvement 1 2 3 4 5

  4. SLOPES Priorities for Improvement 1 2 3 4 5

  5. Priority Actions for Improving Process/Project Delivery

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