What data were included?

2. What data were included? • Four key job categories more finely broken out into: lineworkers, plant/field operators, electric T& D technicians, electric T&D load dispatchers, gas T & D technicians, generation technicians and engineers • Jobs separated by Generation and Transmission & Distribution • Data on nuclear power (except for total company data) or supplemental labor are not included • Data collected on age and years of service for current employees, actual and forecasted attrition and actual and forecasted hires • Survey data collected in July-September 2013 for year-end 2012

3. Who participated? • The number of companies participating in the past surveys has varied. In 2013 we had: • 48 Electric and Natural Gas Utilities / Energy Companies • Data from NRECA on Electric Cooperatives • The number of employees represented by the data have increased: • 2006 – 235,235 employees • 2007 – 267,802 employees • 2010 – 261,092 employees • 2012 – 344,487 employees • Data represent about two-thirds of all U.S. Electric and Natural Gas employees (Total US estimate is approximately 518,000 employees)

4. Mother Nature is still winning, but workforce efforts are paying off!

5. Preliminary FindingsRepresents steady state without input on Game Changers • Total number of jobs is leveling off, but still fewer than 2010. • Employees are continuing to age; average age has increased. • 2006 – 45.7 • 2007 – 45.3 • 2010 – 46.1 • 2012 – 47.2 • Electric T & D Technicians are oldest category; lineworkers youngest. • Retirement wave has begun – Ready Now Percent has increased; Ready in 6-10 years has decreased. • Retirements forecasts are up and expected to exceed other attrition after 2013. • Hiring is up significantly from 2010 survey - hiring of younger workers most evident in Lineworkers and Engineers.

6. Additional Questions in 2013 • Veterans make up about 6% of respondents current workforce and roughly 6% of new hires • Use of contractors in key job categories varies widely from 5% to 60%. • Most companies have a strategic focus on diversity but rated the effectiveness of diversity initiatives at 2.8 out of 5. • Jobs becoming more critical include Cybersecurity, IT, First line supervisors, System control operators/transmission dispatchers, Power traders, Customer service, Corrosion control/pipeline inspectors

7. Total Number of jobs is leveling off, but still fewer than 2010 All data are preliminary and still under review

8. Total Number of Key Jobs has decreased slightly

9. Age Distribution Total Company

10. 2012 Age Group DistributionEngineers and Lineworkers are YoungestTechnicians are oldest

11. Retirement assumptions • Ready Now (2013) • Over age 63 • Over age 58 with 25 years of service • Ready in 1-5 years (2014 – 2018) • Over age 58 • Over age 53 and 21 years of service • Ready in 6-10 years (2019 – 2024) • Over age 53 • Over age 48 and 16 years of service • Retirement forecasts reduced for attrition

12. Potential Replacements by 2022

14. 55 % of the workforce may need to be replaced in the next 10 years

15. 49% of skilled technicians and engineers may need to be replaced in the next 10 years

16. 45 % of Lineworkers may need to be replaced in the next 10 years

17. 54 % of Technicians may need to be replaced in the next 10 years

18. 55 % of Plant / Field Operators may need to be replaced in the next 10 years

19. 47 % of Engineers may need to be replaced in the next 10 years

20. 24% of employees in key jobs have been in their positions between 0 and 5 years

21. 20% of Electric T&D Load Dispatchers have been in their positions between 0 and 5 years

22. 32% of Engineers have been in their positions between 0 and 5 years

23. Total Attrition vs Total HiresTotal Company – Respondents Only # of Employees Chart does not include NRECA

24. Hiring in Key Jobs has increased

25. 2012 Replacements Excludes rural electric cooperatives 25

26. Sample Company Scorecard

27. Sample Company Scorecard

35. Veteran Hiring • On average, veterans make up approximately 6% of respondents current workforce • That number varies based on job category • Veterans comprise between 3-13% of new hires

36. Contractor Usage • Use of contractors ranged from 5% to 60% • Typical work that is contracted out includes: • Tree trimming • Generator turbine overhaul • Large gas main installation and maintenance • New capital construction • Plant outage maintenance • Smart meter installation • Underground facility locating

37. Diversity • Most of the companies responding indicated that they have a strategic focus on diversity • However, the average rating on how effective their diversity initiatives are was 2.8 • Pipeline organizations such as professional organizations, military and state and local workforce development are used by many of the companies

38. New Critical Jobs Companies were asked what new jobs are becoming critical in terms of difficulty in hiring, etc. • Cybersecurity / IT • 1st line supervisors • System control operators/transmission dispatchers • Power traders • Customer service • Corrosion control/pipeline inspectors