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Mr. Tibor Bors Borbely (Hungary) taninfo.hu taninfo@net.hu

EXERCISE 1:. You are the difference ! The difference is you!. Mr. Tibor Bors Borbely (Hungary) www.taninfo.hu taninfo@net.hu. Objects of this exercise. Participant will be able to specify the idea of ‘customer service’ General benefits and expenses of a customer service

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Mr. Tibor Bors Borbely (Hungary) taninfo.hu taninfo@net.hu

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  1. EXERCISE 1: You are the difference! The difference is you! Mr. Tibor Bors Borbely (Hungary)www.taninfo.hu taninfo@net.hu

  2. Objects of this exercise • Participant will be able to specify the idea of ‘customer service’ • General benefits and expenses of a customer service • Benefits and expenses of your company’s customer service • Your companies benefit from your administration • Customers’ benefits and demand from customer services

  3. H2O

  4. Here below, is the difference!

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