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Innovating Your Business

ICT skills for innovative agribusiness management. Innovating Your Business. Objective. Innovate Your Business Simple Delivering Scenario Dynamics Family What is NAV? Dynamics NAV Modules What is CRM? Dynamics CRM Modules Integrating Dynamics CRM and NAV

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Innovating Your Business

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  1. ICT skills for innovative agribusiness management Innovating Your Business

  2. Objective • Innovate Your Business • Simple Delivering Scenario • Dynamics Family • What is NAV? • Dynamics NAV Modules • What is CRM? • Dynamics CRM Modules • Integrating Dynamics CRM and NAV • Dynamics CRM and NAV for Agribusiness • Delivering Scenario With Dynamics

  3. Innovate Your Business • Better Communication • Robust System (no place for human errors) • Defined Business Processes • Low Business Risk (Natural Damage…) • Lower the Costs • Better Business Decisions • Happy Employees and Customers • Maintain a competitive edge and build a strong presence among other organizations

  4. Simple Delivering Scenario Unsatisfied Employees Late Shipment Delivery History Related to 1 Employee Bad Communication Unsatisfied Customer

  5. Dynamics Family

  6. What is NAV? • Enterprise Resource Planning • Covers the 3 Main Modules: Financial, Supply Chain & Production, HR and Payroll Management • Cash Flow Management and Cost accounting • Advanced Dimensions and Finances Analysis • Complete control over the core business processes (small and mid-sized companies) • Have a Multi-language and Multi-currency Capabilities • Local/International Standards Following Best Practices • Wide Reporting Abilities

  7. Dynamics NAV Modules • General ledger • Cash flow • Fixed assets • Bank management • Budgeting and Reporting • Consolidation • Cost accounting (extended pack) • Applicant Management • Employee Management • Training and Performance • Time and Attendance • Payroll • Appraisal and Evaluation • Inventory management • Warehouse management • Receivables and payables • Purchasing • Assembly management • Sales order management • Routing and BOM

  8. What is CRM? • Customer Relationship Management • Covers the 3 Modules: Sales, Marketing and Service • Automate my Business Logic • Have a 360º View of My Clients • Gain clients’ loyalty and attract new ones • Activity Management • Organization/User Defined Process • Goals Management • Wide Reporting Abilities

  9. Dynamics CRM Modules • Activity Management • Accounts/Contacts Management • Leads Management • Defined Sales Process • Sales Pipeline Management • Activity Management • Case Management • Knowledge Base • Service Contracts • Activity Management • Accounts/Contacts Management • Marketing Lists • Campaigns/Quick Campaigns

  10. Dynamics CRM and NAV – Seamless Integration • Covering Presales, sales and after sales • Out-of-The-Box Integration Engine • Both are Microsoft products, meaning minimal customization is needed to connect the 2 systems • Straight forward sales processes which is directly reflected in the accounting ledger ( minimal human intervention) • Same look and feel like any other Microsoft Product (Excel, Word…) • Office integration ( Word, Excel, Outlook) • Offline capability

  11. Dynamics CRM and NAV – For Agribusiness • What can NAV do: • International ERP System • Better control, increase your margins and drive profitable growth • Improved Shipment and delivery times • Improved inventory and warehouse management • Increased cash flow and cost insight • What can CRM do: • Manage the relationships with the current customers • Manage/Follow-up on leads (Potential Customers) • 360º View of your Clients • Automate Business Logic • Manage Marketing Activities • Improved Customer Service • Better Business Decisions • Increase employees’ satisfaction

  12. Delivering Scenario with Dynamics On-Time Delivery Satisfied User History Related to the Application Automated Process Satisfied Customer

  13. “We realized full payback within two years with Dynamics NAV” - KlasElmroth, Finance Director, Thomas Cook. “Dynamics CRM gave a better view of the customer to the CS department, they can now deliver right products in the right place at the right time” – CoertRasenberg, CRM Manager, Scotts Professional Thank you “With Dynamics CRM we can draw detailed information about a particular account in a timely manner” – Amber Vaughn, Sales department adviser, Catalyst Paper “Dynamics NAV is helping us run our business more efficiently” – Mark Hudson, Chief Information Officer, Harris Farm Markets

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