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LETTER WRITING. Business Letters. Purpose To inform To congratulate To enquire To order. To request To collect dues To complain To make an adjustment To sell a product, service, or scheme. STRUCTURE. Heading Satyam pvt. Limited 613,circular road,Delhi
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Business Letters • Purpose • To inform • To congratulate • To enquire • To order
To request • To collect dues • To complain • To make an adjustment • To sell a product, service, or scheme
STRUCTURE • Heading Satyam pvt. Limited 613,circular road,Delhi Phone:(080)2425618Fax:(080)2335710 Email:sales@satympvt.com.
Inside Address It indicate the recipients address. Bhavesh chauhan. Corporate communicative Inc. 3456 Grant Chicago USA
Salutation • Dear Sir • Dear Madam • Dear Sir/Madam • To Whom It May Concern
Date 13 June 2003 June 13, 2003
Massage/ main body of the letter • Complimentary close Yours sincerely Yours faithfully
Principles • Use the You Attitude • Be clear and concise • Be correct and complete • Be courteous and consider
Types • Credit and Collection letters • Order and Enquiry letters • Claim and Adjustment letters • Sales and Fund-raising letters