1. Teambuilding For Supervisors

2. Session Objectives You will be able to: • Recognize the value of team efforts • Identify the characteristics of an effective team • Build commitment and cooperation among team members • Use teams effectively to achieve goals

3. Session Outline • Characteristics of effective teams and members • Creating a productive work atmosphere • Encouraging commitment, cooperation, and contributions • Effective communication and conflict resolution • Measuring progress and recognizing achievement

4. Benefits of Teambuilding • Increased efficiency • Heightened motivation • Improved quality of output • More flexible operations • Enhanced creativity

5. Effective Teams • Manageable size • Diverse skills, knowledge, and experience • Resourceful, competent leadership • Common goals

6. Effective Teams (cont.) • Cooperation • Solidarity • Open exchange of ideas and information • Mutual respect and support

7. Team Members • Understand their own and others’ roles • Agree on goals and the tasks to achieve them • Trust and cooperate with one another • Continually communicate and coordinate efforts

8. Team Members (cont.) • Achieve consensus through listening, debating, and compromise • See value in combining all members’ skills, experiences, and perspectives • Believe that the combined efforts of the team will produce worthwhile benefits

9. Teams and Team Members • Questions?

10. Create the Right Atmosphere • Design an informal, relaxed, and open work environment • Encourage respect for different points of view • Require professionalism and courtesy • Promote mutual respect • Be fair and consistent

11. Set Clearly Defined Goals • Communicate expectations at the outset • Explain goals and objectives • Encourage feedback • Prioritize goals and determine how each will be achieved • Decide how success will be measured

12. Build Commitment • Write a mission statement • Cultivate a sense of belonging and acceptance • Set a good example

13. Build Commitment (cont.) • Show concern for team members • Celebrate group success

14. Encourage Contributions • Ask for full participation • Welcome suggestions • Coach and counsel team members

15. Encourage Contributions (cont.) • Provide challenging assignments • Delegate meaningful tasks

16. Promote Cooperation • Emphasize collaboration, not competition • Promote the sharing of information, ideas, and expertise • Endorse compromise • Reinforce team-oriented behavior

17. Provide Adequate Support • Keep in close touch with the group • Provide adequate training • Make sure required resources are available • Give the team enough time to complete its mission • Give clear and accurate instructions

18. Provide Adequate Support (cont.) • Help members coordinate team duties with other responsibilities • Encourage team members to bring problems to you • Go to bat for your people • Encourage support between one another

19. Maintain Communication • Allow adequate time for group discussion • Encourage constructive criticism of ideas • Provide feedback and guidance • Teach debating and listening skills • Be accessible to your team

20. Resolve Conflicts Promptly • Some conflict is normal • Establish ground rules for dealing with conflict • Teach conflict resolution techniques • Encourage team members to manage their own conflicts • Step in when there is no swift resolution

21. Teambuilding Techniques • Questions?

22. Establish Links • Maintain relationships with other teams, departments, and functions • Keep your manager informed • Encourage team members to make useful connections • Focus on the big picture

23. Measure Progress • Keep an eye on schedules • Check workflow • Monitor quality • Observe individual performance

24. Recognize Achievement • Recognize both individual and group achievement • Bestow a sense of prestige and status on team membership • Recognize contributions in appraisals • Reward successful completion of the mission

25. Key Points to Remember • Teams make use of diverse skills, knowledge, and experience • Effective teams improve efficiency, quality, and motivation • Your role is to provide leadership, support, and encouragement