Non-profit Job Training on the Internet

1. Non-profit Job Training on the Internet Christopher Butsko Kyriakos Leonidou Shamit M Mehta Srinath Nagarajan Yuenman Pang

2. Non-Profit Sector Non-Profit organizations - one of the largest sectors of US economy. As of 1990 • Assets exceed $1 Trillion • Gross Receipts exceeded of $807 Billion (10.5% of GDP) • Employs 8 million people • Growing four times faster than any other sector of the economy since 1970. Source: http://www.symphonyofservices.com/pages/nonprofits.htm Growing Importance: “. . .We should do more to help Americans help each other…we should support Americans who tithe and contribute to charities . . .” - President William J. Clinton, State of the Union Address, January 27, 2000 Non-profit Job Training on the Internet

3. Major Players • Private • Desert Area Resources & Training http://www.dartontarget.org/ • Outreach Technical and Assistance Network (OTAN) http://www.otan.dni.us/ • Work Training Center http://www.wtcinc.org/ • Public • Training for Change http://www.nonviolence.org//training/ • Community College of Allegheny County: Workforce Training http://www.ccac.edu/wf_train/ • United Nations Institute for Training and Research http://www.unitar.org/ Non-profit Job Training on the Internet

4. Types of Websites Classified to Private and Public Sector Private Sector To assist persons who have a disability or who are disadvantaged to reach their maximum potential. http://www.dartontarget.org/ Public Sector UNITAR provides training to assist countries in meeting the challenges of the 21st century http://www.unitar.org/ Private-Public Sector “. . . private, non-profit, community based organization . . . trains people for jobs; particularly those who are most in need and hardest to serve. . .” http://www.best.com/~cfet/main.htm Non-profit Job Training on the Internet

5. The Objectives “Work Training Center is a nonprofit organization providing services to people with disabilities.” - http://www.wtcinc.org/ “ The mission of the Inland Empire ASTD Chapter is to provide leadership to individuals, organizations, and society to achieve work related competence, performance, and fulfillment. We are a non-profit organization.” http://www.astdie.org/ Non-profit Job Training on the Internet

6. Services Offered • To Individuals - Patrons • To Other Agencies • Links from sites • Exchange of Information • To Donors • Provide information • Networking between donors Non-profit Job Training on the Internet

7. Classification on Scope and Customers • General public • Social change workshops (dealing with issues of general interest, e.g. racism, non-violence) http://www.nonviolence.org//training/ • Programs designed to offer technical skills (e.g. computer education, electronic communication)http://www.otan.dni.us/ • People with special requirements and disabilities • Programs designed to offer services to people with disabilities (e.g. work evaluation, job placement, on-the-job training)http://www.wtcinc.org/ • Comprehensive suite of services that includes job training • Programs on social welfare and administration (e.g. financial management, waste management)http://www.unitar.org/ Non-profit Job Training on the Internet

8. Job Training Effectiveness Through non-for profit job training programs several people have succeeded to increase their standards of living Average Training Time: 28 weeks Source: http://www.best.com/~cfet/facts.htm Non-profit Job Training on the Internet

9. Customers • “To assist persons who have a disability or who are disadvantaged to reach their maximum potential.” http://www.dartontarget.org/ • “UNITAR provides training to assist member states, conducts research to explore innovative training and capacity building approaches… each year UNITAR reaches out to a large number of individuals and institutions of Member States.”http://www.unitar.org/ • “The Community College of Allegheny County Workforce Training & Development Team is committed to providing meaningful employee training to area businesses.” http://www.ccac.edu/wf_train/ Non-profit Job Training on the Internet

10. Attracting Customers • Traditional media (e.g. TV ads, magazine ads) • Establishing an online presence • Organizing events, meetings, celebrations etc. (e.g. Social Club , Concerts, Parties and Dances, Camping Trips, Special Olympics) • Word of mouth • Direct mail Non-profit Job Training on the Internet

11. Value Added • National network of information - (http://www.otan.dni.us) • Electronic forum of the latest innovations in adult education practice and research • Historical collection benefiting practitioners, researchers, and policy makers • Electronic forum for information exchange • Technical support to users through telephone support and regional training Non-profit Job Training on the Internet

12. Value Added • Secondary support programs are provided at some of the sites • Montessori child development/child care centers • immigration educational services • energy conservation programs • transitional housing for homeless farm workers and a region wide farm worker information networking project • (http://www.best.com/~cfet/facts.htm) • Offer varied courses • Ex. Acct. Clerk/Bookkeeper, Automated Office Skills, Automotive Specialist, Building Maintenance, Electronic Technology, etc. Non-profit Job Training on the Internet

13. One-shot Customers to Repeated Customers • Offering value-added services for registered users • Offering increased advancements in training options as users continue association with the site • Provides information on current affairs (http://www.unitar.org/) • Converts prior students to repeat donors Non-profit Job Training on the Internet

14. …above all “Let me win. But if I cannot win, let me be brave in the attempt.”Special Olympics Oath