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Student-Centered Value Research

Student-Centered Value Research. Assessment activities of the UNT Libraries. Sian Brannon, Ph.D. Kathleen Murray, Ph.D. UNT Libraries May 2, 2013. Four Bold Goals. Does not mention “assessment”. Libraries’ Strategic Plan 2011-2015. GOAL THREE: SCHOLARLY OUTCOMES ASSESSMENT

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Student-Centered Value Research

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  1. Student-Centered Value Research Assessment activities of the UNT Libraries Sian Brannon, Ph.D. Kathleen Murray, Ph.D. UNT Libraries May 2, 2013

  2. Four Bold Goals Does not mention “assessment”

  3. Libraries’ Strategic Plan 2011-2015 GOAL THREE: SCHOLARLY OUTCOMES ASSESSMENT Establish an assessment program that evaluates contributions to student and faculty success, organizational performance, and progress in meeting strategic goals.

  4. Assessment Workgroup The Assessment Work Group will serve as a library-wide coordinating group for assessment activities.

  5. The BUBBLE

  6. Inputs Driving Assessment

  7. Internal Reporting

  8. External Reporting

  9. Evaluating Programs and Services

  10. Institutional Value

  11. UNT Libraries: Student-Centered Value Research Measuring the Libraries’ contribution to UNT’s strategic goals

  12. Topics • Data Collection: UNT • Library Impact Areas • Surrogate Measures • Data Collection: UNT Libraries • Impact Opportunities • Initial Programs

  13. Academic Library Data • Libraries: “Rich tradition of data collection” • Inputs & process measurements • Outputs, including use statistics • Satisfaction feedback • Service quality data • Problem: “Inputs and outputs no longer resonate with many higher education stakeholders.”

  14. Challenge • Demonstrate library value to external audiences through: • Outcomes-based approaches • Contributions to institutional goals • Must differentiate “outcomes” from traditional “internal” measures of: • Inputs / outputs • Service quality • Satisfaction

  15. UNT Strategic Goals 1. Excellent Education 2. Expanded Research 3. Management Excellence 4. Community Outreach Areas of Library Impact Should Map to UNT Goals

  16. Potential Library Impact Areas “The Research Agenda lays out 10 specific areas of library value within the context of an institutional mission and/or outcomes.” (ACRL, p. 17)

  17. Data Collection: UNT

  18. Data Collection: UNT Libraries • Macro-level data • Library as a whole • Unique to special collections • Library expenditures • Collection value • Collection use, physical and online • Space use • Service use • Library rankings • Librarian staffing levels • Librarian skills; participation in professional development

  19. Data Collection: UNT Libraries • Individual behavioral data • Students • Faculty “No higher education professionals care more deeply about privacy and confidentiality . . . than librarians. Once sufficient protections are in place, librarians can use individual student data to not only gain evidence of academic library value, but also find ways to increase that value.” (ACRL, p. 43) • Circulation counts • Tutorial logins • Resources logins: instruction, class pages, reserve readings • Swipe cards on building, library instruction classrooms • Self-reported usage • Self-reported time saved

  20. Library Impact Programs

  21. Impact Opportunities • Student learning outcomes • Student retention & graduation • Student achievement • Faculty teaching • Operational efficiency

  22. Efficacy of Peer-Led Group Tutoring on Academic Success • Indicators of Library Impact(UNT Data) • Library Data Collection (Library Data) • Areas of Library Impact on Institutional Mission • Evidence of Library’s Role (Library Programs) • Student retention & graduation • Student learning • Learning assessments • Course withdrawal rates • Graduation rates • SPHS 3030 peer tutoring space • Survey construction & evaluation • Attendance data analysis • Survey data: Individuals • Card swipe data: Individual attendance Correlations, connections, relationships

  23. Impact of Library Instruction for Undergraduate Students • Indicators of Library Impact(UNT Data) • Library Data Collection (Library Data) • Areas of Library Impact on Institutional Mission • Evidence of Library’s Role (Library Programs) • Student retention & graduation • Faculty teaching • Fall-to-fall retention • Graduation rates • Faculty/librarian instructional collaborations • ENGL 1310 library services instruction • ENGL 1320 research instruction • Learning assessments • Card swipe data: Individuals • Resource use Correlations, connections, relationships

  24. Willis Library 24-hour Student Lab • Indicators of Library Impact(UNT Data) • Library Data Collection (Library Data) • Areas of Library Impact on Institutional Mission • Evidence of Library’s Role (Library Programs) • Service usage • ROI • Expenses incurred pre- and post-implementation • Card swipe data • Resource use • Student retention & graduation • Operational efficiency • GPA • Fall-to-fall retention • Graduation rates • Space optimization • System usage data gathering • Cost analysis Correlations, connections, relationships

  25. Closing • Utilize: “Rich tradition of data collection” • Address the problem: “Inputs and outputs no longer resonate with many higher education stakeholders.” • Demonstrate library value to external audiences through: • Outcomes-based approaches • Contributions to institutional goals

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