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Western Union & ANF a Successful Partnership. Become an Agent. Reasons to become a Western Union Agent. Size of the Remittance Market Worldwide. New Revenue : Earn commission ( 15% of the fee) per transaction processed send or receive. 219 million migrants worldwide
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Western Union & ANF a Successful Partnership Become an Agent
Reasons to become a Western Union Agent Size of the Remittance Market Worldwide • New Revenue: Earn commission (15% of the fee) per transaction processed send or receive • 219 million migrants worldwide • Market size $400 billion • Western Union is the market leader: • Locations in over 200 countries & territories • 485,000 locations • 18% share of the total worldwide remittance market • 16,000 corridors serviced • Western Union has consistently invested around 7% of its revenue per year (approximately US$300 million) on marketing its brand and Money Transfer service worldwide • 160 years of experience • Additional service: A reason for customers to visit your agency • Quick Transaction processing time (2-3mins) • Increased customers and revenue by drawing new customers to your agency • Team-up with a brand that is known worldwide • Free training, software, promotional material and ongoing support (24-hour customer service support) • Opportunity to build stronger long-term relationships with new and existing customers INCREASED CUSTOMERS 2
Increasing Migration to Australia growing money transfers • 6 million from a population of 22 million born overseas • 130,000 new arrivals each year • 34% of Australian remitted money overseas in the last 12 months 25% FOREIGN BORN 1.19M 379K 340K 177K PHILLIPINES INDIA CHINA UK 1Source: “Cross‐Border Consumer Money Transfers: An Update“ AITE report. 2UN Population Division 2010 forecasts, 2008 Revision . 3 1*2010 Western Union Global Consumer Tracking Study, Internal and Proprietary.
Reasons Customers use WESTERN UNION LARGEST GLOBAL NETWORK • 500,000 agent locations** in 200 countries & territories. • We are where customers need us to be to send or receive their money • Trusted global brand for over 160 years • Safe & secure • Customers know our brand • 93% global brand awareness* * *Including Vigo and Orlandi Valuta branded services 1Source: 2010 Western Union Global Consumer Tracking Study, Internal and Proprietary. 4
Confidential and Proprietary Our Customers & Their NEEDS Customer Behaviour Our Customers Customer‘s Needs • Emergencies • Fetival & gift senders • Family support • Migrants • People with families in a foreign country • Students • Tourists & Travellers • Payments to family members • Emergencies • Special occasions • Business reasons 5
Why customers use Western Union instead of banks • Simple process to send money • Real time money transfers paid out in cash • No bank account required to receive the funds • No hidden receiver fees 7
How ANF will provide & support you with Western Union Australian Newsagents’ Federation manages the relationship with the newsgency providing the Western Union service • Training • Software & POS material • Daily Settlement • Commission Payment • Operations Support Sub-Agent
Confidential and Proprietary Contact details to become a Western Union agent • Australian Newsagents’ Federation • Phone: 02 8425 9600 • Email: westernunion@anf.net.au • Address: • Level 3, 33-35 Atchison Street • St Leonards • NSW 2065 9