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The Case Aide Unit is essential in providing support and assistance to caseworkers and clients in various environments. They play a crucial role in helping manage caseloads, gather and organize information, and facilitate communication between clients and service providers. By assisting with administrative tasks, case aides enable caseworkers to focus on direct services to clients, ensuring that individuals receive timely support. Their work significantly enhances the efficiency of social support processes and improves client outcomes.
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