Releases New Report on the Consumer Communication Services Market

1. Consumer Communication Services Market March 2017 Report Id : REP-GB-3278 Status : Ongoing Category : Electronics, Semiconductors, and ICT ©2015 Future Market Insights, All Rights Reserved

2. About Future Market Insights Future Market Insights (FMI) is a premier provider of syndicated research reports, custom research reports, and consulting services. We deliver a complete packaged solution, which combines current market intelligence, statistical anecdotes, technology inputs, valuable growth insights,aerial view of the competitive framework, and future market trends. We provide research services at a global as well as regional level; key regions include GCC, ASEAN, and BRIC. Our offerings cover a broad spectrum of industries including Chemicals, Materials, Energy, Technology,Healthcare, and Retail. We have a global presence with delivery centers across India specializing in providing global research reports and country research reports. FMI is headquartered out of London, U.K., with a state-of-the-art delivery center located in Pune, India. We combine our knowledge and learning from every corner of the world to distill it to one thing – the perfect solutionfor our client. Research Capabilities Sector Coverage             Customized Research Syndicated Research Investment Research Social Media Research Automotive and Transportation Electronics, Semiconductor, and ICT Retail and Consumer Products Industrial Automation and Equipment Chemicals & Materials Food and Beverages Services and Utilities Energy, Mining, Oil, and Gas Customized Research Subscription Information Syndicated Research For detailed subscription information please contact Hari. T (Sr. Manager - Global Business Development) Investment Research T: +44 (0) 20 7692 8790 | D: +44 20 3287 4268 Email: hari.t@futuremarketinsights.com Social Media Research ©2015 Future Market Insights, All Rights Reserved 2

3. Research Methodology (1/2) Systematic Research Approach 1 In-depth secondary research is used to ascertain overall market size, top industry players, top products, industry associations, etc. Research & Intelligence Data Collection Data Filter & Analysis Actionable Insights Business Solution Market profiling 2 PMR formulates a detailed discussion guide to conduct expert and industry interviews     Identifying key opinion leaders Questionnaire design In-depth interviews Coverage across value chain Formulating discussion guide 3 A PMR develops a list of industry players (manufacturers), distributors, retailers and industry experts Primary Research       Key industry experts Channel study Developments Market dynamics Products Conclusions Developing list of respondents B 4 PMR conducts interviews with industry experts, industry players, distributors and retailers SOLUTION Desk Research Data collection      Market participants Key strengths Product portfolio Mapping as per value chain Key focus segments C Company Analysis Data is validated by triangulation method, wherein secondary, primary and PMR analysis contribute to the final data 5 Data validation 6 Data is scrutinized using MS-Excel to obtain qualitative and quantitative insights about the industry Data analysis Primary Research# Secondary Research # Paid Publications#           Linkedin Zoominfo Salesforce Avention Company websites Company annual reports White papers Financial reports Factiva GBI Genios Meltwater 7 PMR delivers industry insights and information in the required format (PDF) Insights   # includes sources of databases ©2015 Future Market Insights, All Rights Reserved 3

4. Consumer Communication Services Market Consumer Communication Services are being changing continuously due to the changing demand and needs of the consumers. Moreover, change in standard of living and the adoption of advance technology has also impacted the market for Consumer Communication Services. At present consumers are taking use of smart phones and other devices to do shopping, providing reviews, and other tasks. With the change in service expectations among consumers, they have started using various communication channels for their needs and many organizations also have started using technology based Consumer Communication Services that are automated, intelligent and scalable. These Consumer Communication Services works in integration with existing processes and helps enterprise in reducing the risk of fraud and improves customer services. Request Report Sample@ http://www.futuremarketinsights.com/reports/sample/rep-gb-3278 The rising usage of modern technologies such as cloud, 4G, smartphones, social networking and other are constantly changing the way consumer behaves due to which Consumer Communication Services providers have increased their focus towards technology infrastructure, value added services and other customer support services. Consumer Communication Services Market: Drivers and Challenges The major factor driving the adoption of Consumer Communication Services is the high adoption of smart technologies among individuals. The technology engagement in the consumer services has changed the way for consumer support services. ©2015 Future Market Insights, All Rights Reserved 4

5. Consumer Communication Services Market Consumer Communication Services allow consumer to connect with other organizations on a real time basis such as insurance company can update consumer on claim processing, telecom providers can manage appointment notifications, healthcare providers can provide home care services and other. Visit For TOC@ http://www.futuremarketinsights.com/toc/rep-gb-3278 The key challenge for Consumer Communication Service market is to manage revenue expenses. OTT players are offering various services due to which communication service providers have to manage the costly expansion of their networks to fulfill needs and demand of its customer. Moreover enterprises have started deploying their business applications on cloud rather than on purchasing heavy machines which unnecessary increases the work of Consumer Communication Services providers. Consumer Communication Services Market: Segmentation Segmentation on the basis of services:  Network management services  HD voice and Video calling  Real time diagnostics and analytics ©2015 Future Market Insights, All Rights Reserved 5

6. Consumer Communication Services Market  Cloud integration services  Mobile support services Key Contracts: In November 2016, Samsung acquired NewNet Communication technologies, a rich communication service provider. This acquisition will help Samsung to provide its clients better communication platform and deploymement of RCS enabled networks. Full Report Analysis@ http://www.futuremarketinsights.com/reports/consumer-communication- services-market In September 2016, Salesforce and Cisco has entered into the partnership for cloud communication services. This partnership will help in providing advance communication solution by combining Cisco’s web based technology and audio technology with Salesforce’s cloud software. In June 2016, Broadridge a financial solution provider has entered into the agreement to acquire DST a customer communication service provider. This acquisition will help Broadridge to increase its market postioning and improve its offering in digital communication. ©2015 Future Market Insights, All Rights Reserved 6

7. Consumer Communication Services Market In Consaumer Communication Service market there are many vendors some of them are Salesforce, Samsung, Fico, Metaswitch, FCA and others. Regional Overview North America is holding the largest market share currently for Consumer Communication Services market due to high adoption of digital technologies among small and medium business. The adoption of cloud application and cloud platform is also impacting the market for Consumer Communication Service in a positive manner. Companies such as Samsung is also working towards the development of Consumer Communication Service platforms with the partnerships and acquisitions in this market to enhance market opportunities. In Europe region, the market for Consumer Communication Services is witnessing high growth rate due to the increasing demand for social analytics and consumer support service for network operations, security management, and cloud application management. The Asia Pacific region is following the Europe region in Consumer Communication Services market. This market is expected to have the highest growth rate in coming years due to the adoption of cloud based business application and growth in the cloud service providers. ©2015 Future Market Insights, All Rights Reserved 7

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