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LMG Forum March 2011

LMG Forum March 2011. Christopher Croft, LMGS James Livett, LIIBA Pat Talbot, IUA Gary Bass, LMA. Agenda. Modernisation update The FWWS Journey eAccounts: up and running ECF2: are we there yet, dad?. Endorsements. Reviewing issues raised during the pilot Planning next roll out

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LMG Forum March 2011

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  1. LMG ForumMarch 2011 Christopher Croft, LMGSJames Livett, LIIBAPat Talbot, IUAGary Bass, LMA

  2. Agenda • Modernisation update • The FWWS Journey • eAccounts: up and running • ECF2: are we there yet, dad?

  3. Endorsements • Reviewing issues raised during the pilot • Planning next roll out • PSSG to meet to agree recommendation to LMG • Anticipate LMG approval during April

  4. Non bureau progress • Pilot work as per your newsletter • If you want to get involved, let us know

  5. The Message Exchange Limited • Cross market ownership of key infrastructure • Directors: • Shirine Khoury-Haq (IUA) • Simon Gaffney (LIIBA) • Kirk Maddern (LMA) • Peter Spires (Lloyd’s) • Contract signing this afternoon • New terms and conditions coming you way

  6. Future processing model • Consultation deadline end March • Contact your association or • future@londonmarketgroup.co.uk • www.londonmarketgroup.co.uk/future

  7. Questions?

  8. E-Accounting Update March 2011James Livett, LIIBA

  9. It Lives !!!!!

  10. Production • Miller started live usage 17th January 2011 • Initial problems were encountered causing Production to be suspended early in February • Fixes were applied allowing Production to resume – 7th March 2011 • Steady usage, ramping up… • January : 15 • February : 5 • March : 17 (to 15th March) • Volumes increasing as confidence increases.

  11. Testing • Price Forbes, Guy Carpenter, UIB commenced business testing 14th March 2011 • 5 week testing regime • No new significant issued raised to date. • Aon/Aon Benfield - testing to resume upon delivery an upgraded testing and training environment.

  12. Testing

  13. Plan • Planning for next wave of engagement currently underway. • BAT convoy of 4 new brokers. • 3 different technology solutions.

  14. Additional Reading eAccounts Introduction eAccounts User Guide Both available on www.londonmarketgroup.co.uk

  15. Contact James Livett Telephone : 020 7280 0152 Email : james.livett@liiba.co.uk

  16. London Market Group ECF2 - “ Are we there yet, Dad ?” Gary Bass (LMA) Pat Talbot (IUA) Date: 23 March 2011

  17. ECF1 CLASS ILU LIRMA Lloyd’s XCS Insurers Market Repository (IMR) 6850 users 6,000,000 plus Claim documents Approx 30,000 Lloyd’s ECF claims processed per month* Approx 7,000 Company ECF claims processed per month* * Figures for February 2011 ECF2 Introduction

  18. ECF2 Core Claims Workflow Triggers (CWT) – Notification of every change in a transaction Single Sign On (SSO) – All functions in ECF2 Suite Claims Workflow Services (CWS) – Identify and manage your actions Claims Agreement Screens (CAS) – CLASS data review and response Document File Viewer (DFV) – Fast and flexible access to documents ECF2 Reporting Claims Data Warehouse (CDW) ECF2 Overview

  19. ECF2 – Benefits Improved efficiencies Better User experience Process time reduced - Cost Savings Greater Transparency Quality Management Information Better Claims Management Capability Reduced turnaround times Better Productivity Improved Claim service levels Benefits of moving to ECF2

  20. ECF2 Timeline Overview (w/c 14.03.11)

  21. ECF2 Implementation Status • Live 22nd November 2010 • 16 carriers receiving live messages • 1 fully integrated into own workflow Claims Workflow Triggers (CWT) • MAT Completed in February 2011 • Deployment to Production 5th March • User Registration commenced 14th March • User Training commencing 23rd March • Rollout from 24th March Claims Agreement Services (CAS) Document File Viewer (DFV) • MAT starts April • Deployed to production May • Rollout from late May onwards Claims Workflow Services (CWS) • MAT starts May • Deployment to production June • Rollout July onwards Claims Data Warehouse (CDW) • ECF001 & 005 are the focus • Options for distribution are being examined • Update due in the near future

  22. Two implementation options: SSO, CAS and DFV using CWT into your own workflow SSO, CAS, CWS and DFV 2 phased Approach to Carrier Roll-Out: Inaugural meeting / Initial Engagement Agree implementation approach, timeframes and resource commitments Demonstration of functionality Start up pack Engagement Agreement CWS analysis considerations Implementation & Roll-Out Registration services CWS Configuration or CWT integration to own workflow Training on a train-the-trainer basis Roll-Out THERE IS NO START UP FEE OR SUBSCRIPTION FOR BASE ROLL-OUT – “I’VE STARTED, SO I NEED TO FINISH!” ECF2 Roll-Out

  23. ECF2 Documentation All of the ECF2 documentation including the functional specifications and user guides for the three elements of ECF2 will be published on the LMG Website. Documents can be found at the London Market Group http://www.londonmarketgroup.co.uk/index.php?option=com_content&view=category&id=92&Itemid=195

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