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LMG Forum February 2011. Christopher Croft, LMGS Justin Emrich, Atrium. Agenda. Modernisation update Atrium, messaging and endorsements. ECF2 Current Status. eAccounts. eAccounts Release 1B (R1B) Now in Production Initial use raised some teething troubles that will be resolved
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LMG ForumFebruary 2011 Christopher Croft, LMGSJustin Emrich, Atrium
Agenda • Modernisation update • Atrium, messaging and endorsements
eAccounts • eAccounts Release 1B (R1B) • Now in Production • Initial use raised some teething troubles that will be resolved • Upgraded testing and training environment being established for full rollout • UIB, Guy Carpenter & Price Forbes have begun the implementation process with a target live date of 3rd May • eAccounts Release 2 (R2) • Detailed review continues of functional specifications produced early 2010 • Assessment of impact will be produced once work is complete in 4 -6 weeks.
Coverholder reporting standards • Premium standard • US property exposure standard (ER 3001) • NEW claims standard • www.lloyds.com/acord • Or see Sarah Thacker
Co-lead binders & ECF • Aim => to find the best method of allowing electronic processing of co-lead binders claims • Main obstacle to all new claims on ECF • Pilot approach being agreed • More news in coming months
Non bureau progress • Pilot work starting involving Aon, Willis and 5ish company market insurers • Probably run parallel processes to start with • Some use of Exchange for messages • Will allow us to build compelling business case to encourage adoption
The Message Exchange Limited • Cross market ownership of key infrastructure • Directors: • Shirine Khoury-Haq (IUA) • Simon Gaffney (LIIBA) • Kirk Maddern (LMA) • Peter Spires (Lloyd’s) • Close to signing a contract with IBM
Future processing model • Consultation paper published • Consultation runs until end March • Contact your association or • future@londonmarketgroup.co.uk • www.londonmarketgroup.co.uk/future
The Journey 13 What have we built? Why? Benefits How hard was it? Do we like eEndorsements? What next?
Atrium’s ePlacing Software Solution Gateway Lloyd’s Exchange MMT MMT kept as a backup. Message Poller DMS U-Manager Workflow db Other Workflows Routing Risk Screen MMT In-Box Underwriting System Lookup Underwriter from Policy Ref or UMR Third Party System Atrium System 14
In-Box 15
Message Detail Screen Link to Underwriting screen & Slip 16
Reply Screen 17
Atrium’s ePlacing Software Solution Gateway Lloyd’s Exchange MMT MMT kept as a backup. Message Poller DMS U-Manager Workflow db Other Workflows Routing Risk Screen MMT In-Box Underwriting System Lookup Underwriter from Policy Ref or UMR Third Party System Atrium System 20
Why did we do it? 21 Needed to integrate to get buy-in Fits Atrium’s Hub and Spoke Strategy Wanted a Fast and Flexible Solution
Benefits of our Approach 22 One In-Box Single Click Fully Integrated (as far as we can) Flexibility – very quick to build & alter Easy Management Information
How hard was it? 23 Spec kept changing – GUA Rules !! Breaking new ground for us – Acord messaging Easy to slot into our existing environment Est 20 days development Credit to Web Connectivity
Do we like eEndorsements? 24 • Honestly • Not a lot • Process is too clinical - Silent Broke • Not suitable for Negotiation • “Back dating is a real pain” • But • Saves time on simple Requests & Notices • Cuts down processing costs – scanning etc
What next for Atrium? 25 Link to Peer Review Merge Word Documents Open up Underwriting System for updates Merge our MMT with Web Conn’s Build Mobile app ?
Future 26 Improved Communication / Negotiation Other Classes / Message Types Mobility Collaboration ?