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February 9, 2012. CIO Day 2012 – Operating Room Challenge Rouge Valley. Who’s Up Next? An Information Assistant for Surgical Booking and Wait List Management. Thodoros Topaloglou , CIO Renate Ilse , Surgical Program Director Jon Hummel M.D., Chief of Surgery Rouge Valley Health System.
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February 9, 2012 CIO Day 2012 – Operating Room ChallengeRouge Valley
Who’s Up Next?An Information Assistant for Surgical Booking and Wait List Management • ThodorosTopaloglou, CIO • Renate Ilse, Surgical Program Director • Jon Hummel M.D., Chief of Surgery • Rouge Valley Health System
Wait Time Management and Better Patient Care • We’ve made reducing wait times a priority • We’ve added resources • We’ve developed systems to collect information • We’ve produced monthly reports and scorecards • We post results on Ministry and hospital websites • We’ve installed interfaces for real time monitoring • But all of these measures still don’t solve the problem of …
The Art and the Struggles of Surgical Booking Who's Up Next???
The Art and the Struggles of Surgical Booking • Paperwork shouldn’t be MY problem • I just do what my secretary tells me to do… • I can’t help it if my wait times are increasing… • If I just had more OR time…
The Art and the Struggles of Surgical Booking • I wish I could help them all • Is he a 3 or 4…or maybe 2? • Too many rules to remember! • There’s no way we can get to them all… • Too much data! • I wish someone would help…
The Art and the Struggles of Surgical Booking • We have to be fair to our patients. • Why can’t they just follow the rules… • I know the OR utilization could be better • The wait time targets are important • We have to keep the surgeons happy….
The Art and the Struggles of Surgical Booking Who’s Up Next
A Busy Surgical Office that Needs Help Missing Target Missed Target Ahead of Target Can Achieve Target
The Solution #1 on the list Wait List Case: W OR Slot: S For each W, S score= F(W, S) Return Max(Score)
The Plan • Create a robust mathematical model to calculate “Booking Score” • Resources: senior graduate student from computer science or engineering to analyze existing wait list and OR scheduling data • Time: 3 months • Implement a tool that takes as input a waitlist and a OR slot and returns case to be booked that maximizes all considered criteria • Resources: same as above • Transfer tool to CCO to integrate it with the Wait List IS and make it accessible to all surgeon offices province-wide • Resources: CCO to provide • Time: Fall 2012 • Budget: <25K (excluding CCO involvement)