PERFORMANCE MEASURE PROGRESS REPORT

1. PERFORMANCEMEASURE PROGRESSREPORT

2. WELCOME • RollCall • Housekeeping • Preventing Background Noise on the Conference Callline: • Place Phone and /or computer speakers onmute • Do not place the call on hold at any point during thewebinar • Please turn off all web cams • Questions • There will be an opportunity for Q&A during the call. Questions may be asked in the webinar chat box over the conference callline. • RestroomBreaks • Attendees are responsible for theirowncomfort. There are no breaks planned during this webinar

3. AGENDA • OnCorps : PerformanceMeasures • ProgressReporting • FinalProgressReportRequirements • Recap

4. OnCorps: Performance MeasuresEntering Performance Measures in OnCorps • What Performance measures need to be entered into OnCorps? • CNCS PerformanceMeasures • The performance measures listed in your approved grant application(exactly). • 2. MCSC Member Training PerformanceMeasures • CPRCertification • First AidCertification • Disaster/Emergency ResponseTraining • CitizenshipTraining • Respectful Treatment

5. OnCorps: PerformanceMeasuresEntering Performance Measures InOnCorps • Go to Reporting →Submit Program Reports → OnCorpsGPR • Click the Add newbutton. • Complete the Followingtabs: • General tab, Demographic, MSY Report, Performance Indicator, Performance Measures, andNarrative • GeneralInfo- Fill in the Program Name, Grantnumber(18AFH..),Grant Year -2018,Reportingperiod,Reporting start dateandReporting Period enddate.

6. OnCorps: Performance Reporting GeneralTab Go to Reporting →Submit Program Reports → OnCorpsGPR Click the Add newbutton. Please make sure to enter the right data on this tab correct- no edits can be made. Last reporting quarter – Put final report in Grantee narrative box

7. OnCorps: Performance Measure Reporting DemographicTab • For Demographics, enter dataspecific to the quarter since prior period datais displayed. For example, you will only enter new data from January –March Must use the following outline in the grantee Narrative Program( fill in) had : In Q1 episodic volunteers served _ hours In Q1 ongoing volunteers served _hours YTD episodic volunteers served _hours YTD ongoing volunteers served _hours • 2018in the Q2 demographicsreport. • In the grantee narrative Box : Reporton • volunteer hours for ongoing andfor • episodic volunteers. Please putforthe quarterand cumulative for theyear. • In the first prompt (number ofindividuals • who applied to be AmeriCorps members), only report individualswho applied to serve as ACMs forthe current program year. Do notinclude individuals being recruited fora subsequent year offunding.

8. Volunteer Definition Number of individuals who applied to be AmeriCorps members: Number of individuals who submitted applications for AmeriCorps member positions during the reporting period. National direct grantees and state commissions are required to coordinate to ensure that they are not reporting duplicate counts. If an organization has a national grant and a state subgrant, either the national grantee or the state commission should count the number of applicants for the state program, not both. Number of episodic volunteers generated by AmeriCorps members:* Number of volunteers, recruited and/or supported directly by AmeriCorps members, who participated in one-time service projects. Each volunteer should be counted only once, even if an individual volunteer participated in more than one volunteer opportunity. Number of ongoing volunteers generated by AmeriCorps members:* Number of volunteers, recruited and/or supported directly by AmeriCorps members, who have made an ongoing volunteer commitment. Each volunteer should be counted only once, even if an individual volunteer participated in more than one volunteer opportunity. *Individual volunteers may not be counted in both the episodic and ongoing volunteer categories; the sum of the volunteers reported in these two categories must represent an unduplicated count. If you are unsure whether a volunteer is episodic or ongoing, report it in the "episodic" category.

9. OnCorps: Performance Measure Reporting MSY ReportingTab Do not report data on this tab. Mark “I have no MSY data to report this period” for each quarter. .

10. OnCorps: Performance Measure Reporting Performance IndicatorTab Enter explanations and corrective plans for thefollowing: Member retention below the CNCS standard of 100%retention. Enrollments [and exits] not completed in My AmeriCorps Portal within5days. If neither of the above apply in the reporting period, mark “I have no Performance Indicator data to report thisperiod.”

11. OnCorps: Performance Measure Reporting Performance IndicatorTab

12. OnCorps: Performance Measure Reporting Performance Measure Tab

13. OnCorps: Performance Measure Reporting Performance Measure TabContinued…

14. OnCorps: Performance Measure Reporting Performance Measure TabContinued..

15. OnCorps: Performance Measure Reporting Performance Measure TabContinued…. • PERFORMANCE MEASURES:For Performance Measures,enter Quarterly data which means the beginning of thequarter to the end of the quarter. This appliesto both your CNCS andMO-specific Member Trainingmeasures.

16. OnCorps: Performance Measure Reporting Performance Measure TabContinued…. EXPLANATION/ CORRECTIVE ACTIONFIELD(REQUIRED) • This field is required under the followingcircumstances: • If activitiesassociatedwiththe performance measures are ongoing,enteran explanationofwhenactivities will be completedand when data willbeavailable. This is required for any unmet output and outcome prior to the finalreport. • If activities associated with the performance measures are completedand measures are unmet( final report), enter an explanation and corrective plan for each unmet outputandoutcome. The is required for any unmetoutputand outcome in the finalreport. • If the actual progress exceeds the PM target by 200% or more, includean explanation outlining thecause.

17. OnCorps: Performance Measure Reporting NarrativeTab Information here This is howit should lookuntil the 4th quarter then it should look like the other diagram. Information here Information here

18. OnCorps: Performance Measure Reporting ReviewTab

19. GREATSTORIES To write a great story, goto: Reporting → Submit Service Reports →Great Stories To search for and promote a great story, go to: Reporting → Submit Service Reports →Promote [User Type]Stories

20. GREATSTORIES • MCSC requires programs to promote 2 – 3 great stories per quarter in OnCorps. • Great storiesshould… • Provide an “impact snapshot” of the Member orbeneficiary experience; • Be well-written, brief, andmeaningful; • Be free of inappropriate language/references, misspellings,and grammatical errors;and • Be either quantitative (i.e. describing measurable impact) or qualitative (i.e. describing the quality of theexperience).

21. PROGRESSREPORTING REQUESTING DEADLINEEXTENSIONS • Guidelines for requesting deadlineextensions: • The request must be submitted in writing (via email) to the program’sassigned MCSC programofficer. • The request must be submitted prior to the reportingdeadline. • The request must include the reason for the extension and an expected dateof completion. • AdditionalNotes: • Approval of reporting deadline extensions are at the discretion ofMCSC. • Deadline extensions will not be approvedfor: • 2nd quarter reporting due April15th • 4th quarter (final) reporting due October15th • Failure to adhere to deadlines without following the request for extension guidelines will be considered a finding ofnoncompliance.

22. ProgressReportingGuidelines • Progress reports shouldbe… • Did I state the result narratives clearly andconcisely? • Did I state the results in a way that external stakeholders canunderstand? Clear • Did I only report results attributable to the AmeriCorpsproject? • Did I properly calculate results for the specified reportingperiod? • Did I count beneficiaries receiving the same intervention onlyonce? Accurate • Did I adhere to all reporting guidelines outlined byMCSC? • Did I fully complete the reporting module inOnCorps? • Did I mark the measure status as met, ongoing, orunmet? Complete • Did I dedicate sufficient time to properly compile and reportprogress? • Did I submit progress reports by the specifieddeadline? Timely

23. PROGRESSREPORTING WHICH REPORTS SHOULD ISUBMIT? • Progress reporting is required asfollows: Reporting Modules Frequency Required • Quarterly • GPR • GreatStories • CNCSInitiative • Success/Challenges • Yes • Annually/FinalReport • Yes • ProgramProgress Narrative • Analysis ofImpact • ImpactSnapshot • MemberExperience

24. PROGRESS REPORTING(REQUIRED) CNCSINITIATIVES To write a CNCS Initiatives, go to: Reporting → Submit Program Reports →Program Progress/CNCSInitiatives Then click the add a New ProgressEntry

25. PROGRESS REPORTING(REQUIRED) CNCSINITIATIVES • The guidelines for CNCS Initiatives are asfollows: • If CNCS or MCSC promotes a special initiative in which the program participates, report activities under CNCSInitiatives. • Example special initiatives include (but are not limitedto): • MLK Day ofService • AmeriCorpsWeek • 9/11 Day ofRemembrance • Anniversary ofAmeriCorps

26. NOTE: FINAL PROGRESS REPORT REQUIREMENTS WHAT IS REQUIRED WITH THE FINAL PROGRESS REPORT? • The following narratives are required with the final progressreports: • Successes/Challenges • Program ProgressNarratives • Analysis ofImpact • ImpactSnapshot • MemberExperience

27. NOTE: FINAL PROGRESS REPORTREQUIREMENTSGuidelines • The Successes/Challenges narrative should describe thefollowing: • If an output/outcome measure is ‘unmet,’ include an explanation and the proposed corrective action to improveperformance. • If Member enrollment is less than 100%, provide an explanationand proposed corrective action to improve thisarea. • If Member retention is less than 100%, provide an explanationand proposed corrective action to improve thisarea. • AdditionalNotes: • The narrative should only include what is outlinedabove. • Mark the reporting period as “FinalReport.” • The items outlined above are assessed to determinethe continuation or renewal offunding.

28. NOTE: FINAL PROGRESS REPORTREQUIREMENTS PROGRAM PROGRESSNARRATIVES:

29. NOTE: FINAL PROGRESS REPORT REQUIREMENTS PROGRAM PROGRESS NARRATIVES: ANALYSIS OFIMPACT • The Analysis of Impact narrativeshould: • Describe how AmeriCorps Members’ service is making an impactinthe community that would not have been possible through existing staff and/orvolunteers; • Describe how AmeriCorps has enabled the program to leverage new public-private partnerships, funding, and other resources (if applicable);and • Describe any factors or trends that positively or negatively affected your program’sperformance.

30. NOTE: FINAL PROGRESS REPORT REQUIREMENTS PROGRAM PROGRESS NARRATIVES: IMPACT SNAPSHOT • The Impact Snapshot narrativeshould: • Provide one or more examples of a change in beneficiary knowledge, attitude, behavior, or condition that your programhas been able to measure;OR • Provide one or more examples of the change in AmeriCorps Member knowledge, attitude, behavior, service ethic, etc.that your program has been able tomeasure. • Note: If someone were to ask you to defend National Serviceand your program in 2-3 sentences, what would yousay?

31. NOTE: FINAL PROGRESS REPORT REQUIREMENTS PROGRAM PROGRESS NARRATIVES: MEMBER EXPERIENCE • The Member Experience narrativeshould: • Describe any activities and accomplishments relative toMember experience that were not captured in National Performance Measures;and/or • Describe how your organization ensured that Members consistently found satisfaction, meaning, andopportunity.

32. RECAP: PROGRESSREPORTINGHELPFULTIPS • Follow the reporting guidelines provided byMCSC. • Ensure that narratives are clear andmeaningful. • Ensure one version of the truth: be 100% accurate and be honest about real issues affecting yourprogram. • Allow yourself enough time to carefully complete reporting. • Translation: Do not wait until the last minute – the day reporting is due is considered the last minute. The system is know forcrashing. • Respond to feedback from MCSC program officers in a timelyfashion. • Recommendation: Maintain performance measure supporting documentation in accordance with your records retentionpolicy.

33. ANY FINAL QUESTIONS OR DISCUSSIONTOPICS?